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Hainan Airlines Shanghai Office in China

  •    1st Floor, 701 Quyang Road Shanghai
  •    +86-898-95339
  •    Every day – 24hrs
  •    https://www.hainanairlines.com/
  •    usahelpdesk@hnair.com

The Hainan Airlines Shanghai office is here to support you every step of the way whether you need to travel for business or holiday. From booking flights to arranging special requests, their travel specialists are committed to making your journey as smooth as possible. You may not only seek help with booking a desired flight but also enquire about availing the best schemes and enrolling in the loyalty program.

Hainan Airlines Shanghai Office Address

1st Floor, 701 Quyang Road Shanghai

Hainan Airlines Shanghai Airport Address

Shanghai Pudong International Airport,
Yingbin Expy, Pudong, Shanghai, China

Airport Phone Number: +86 21 96990

Hainan Airlines Shanghai office Phone Numbers/Reservation Contact Number

Tel : +86-898-95339
Email: usahelpdesk@hnair.com
Working hours: Every day – 24hrs
Map

Official website: https://www.hainanairlines.com/

Online Check-in: https://www.hainanairlines.com/INT/GB/Check-in

Flight Status, Check Here: https://www.hainanairlines.com/INT/GB/flight-status

All the Details of Hainan Airlines Offices globally.

Information on Hainan Airlines Baggage Services

Baggage Services Phone Numbers:- +86-898-95339

Inquiries For baggage: https://www.hainanairlines.com/INT/GB/BASV

Hainan Airlines Baggage Allowance

View Airlines HandChecked baggageExcess baggage charges
Cabin baggageOverweight baggage chargesOversize baggage charges

Hainan Airlines offers a diverse selection of planes and aircraft.

Total Fleet:- 32

  • Airbus A330-200
  • Airbus A330-300
  • Airbus A350-900
  • Boeing 737-800
  • Boeing 737 MAX 8

The Hainan Airlines Shanghai office in China Customer Care section handles the following inquiries.

Online Check-inIn-Flight EntertainmentAirport Facilities
MilesEconomy ClassValet Parking
Flight/Visa InfoAirport LoungesMissing Luggage
Ok to BoardDelayed FlightsFlight Wifi
In-Flight MealsBusiness ClassImmigration Services
Baggage Allowance, Airport WifiVisa ServicesAirport Lounges
Duty-Free AllowanceMeet and GreetAirport Transfers
Flight Ticket CancellationVisa on ArrivalFlight Ticket Booking

Hence, the Hainan Airlines Shanghai office is committed to providing exceptional customer service to all passengers. Whether you have a question or concern, the friendly staff are always available to assist you. Contact them today to experience the best in customer service.

Commonly Asked Questions:

Go through the answers provided to some of the most asked Questions about the Hainan Airlines Shanghai Office

Do I have to pay for baggage at the Shanghai office or at the airport?

You can pay the charges while purchasing additional baggage at the office itself. However, if you don’t buy extra baggage through the office, you may have to buy it at the airport at the time of check-in. Thus, you need to make the payment at that time.

Can I book a flight for my unaccompanied minor child? 

Definitely! You can book a flight for your accompanied minor child who needs to travel alone with Hainan Airlines. Make sure to get all the relevant details from the travel experts engaged at the Shanghai office.

Can I travel with an electronic ticket?

Yes, you can travel with an electronic ticket sent by email. However, you must confirm the same with the office team.

Can I book a car?

Yes! Hainan Airlines offers car rental services. Discuss your requirements with the Shanghai office team and get a suitable vehicle reserved in advance. 

Can I request the arrangement of a wheelchair during my flight? 

Yes, Hainan Airlines offers special assistance to passengers with disabilities. You need to notify the airline in advance if you need a wheelchair or any other medical equipment at the airport and/on the flight. Speak to office experts in this regard. 

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