The Hainan Airlines Shanghai office is here to support you every step of the way whether you need to travel for business or holiday. From booking flights to arranging special requests, their travel specialists are committed to making your journey as smooth as possible. You may not only seek help with booking a desired flight but also enquire about availing the best schemes and enrolling in the loyalty program.
1st Floor, 701 Quyang Road Shanghai
Shanghai Pudong International Airport,
Yingbin Expy, Pudong, Shanghai, China
Airport Phone Number: +86 21 96990
Tel : +86-898-95339
Email: usahelpdesk@hnair.com
Working hours: Every day – 24hrs
Map
Official website: https://www.hainanairlines.com/
Online Check-in: https://www.hainanairlines.com/INT/GB/Check-in
Flight Status, Check Here: https://www.hainanairlines.com/INT/GB/flight-status
All the Details of Hainan Airlines Offices globally.
Baggage Services Phone Numbers:- +86-898-95339
Inquiries For baggage: https://www.hainanairlines.com/INT/GB/BASV
View Airlines Hand | Checked baggage | Excess baggage charges |
Cabin baggage | Overweight baggage charges | Oversize baggage charges |
Total Fleet:- 32
Online Check-in | In-Flight Entertainment | Airport Facilities |
Miles | Economy Class | Valet Parking |
Flight/Visa Info | Airport Lounges | Missing Luggage |
Ok to Board | Delayed Flights | Flight Wifi |
In-Flight Meals | Business Class | Immigration Services |
Baggage Allowance, Airport Wifi | Visa Services | Airport Lounges |
Duty-Free Allowance | Meet and Greet | Airport Transfers |
Flight Ticket Cancellation | Visa on Arrival | Flight Ticket Booking |
Hence, the Hainan Airlines Shanghai office is committed to providing exceptional customer service to all passengers. Whether you have a question or concern, the friendly staff are always available to assist you. Contact them today to experience the best in customer service.
Go through the answers provided to some of the most asked Questions about the Hainan Airlines Shanghai Office
You can pay the charges while purchasing additional baggage at the office itself. However, if you don’t buy extra baggage through the office, you may have to buy it at the airport at the time of check-in. Thus, you need to make the payment at that time.
Definitely! You can book a flight for your accompanied minor child who needs to travel alone with Hainan Airlines. Make sure to get all the relevant details from the travel experts engaged at the Shanghai office.
Yes, you can travel with an electronic ticket sent by email. However, you must confirm the same with the office team.
Yes! Hainan Airlines offers car rental services. Discuss your requirements with the Shanghai office team and get a suitable vehicle reserved in advance.
Yes, Hainan Airlines offers special assistance to passengers with disabilities. You need to notify the airline in advance if you need a wheelchair or any other medical equipment at the airport and/on the flight. Speak to office experts in this regard.