Hainan Airlines Melbourne Office in Australia

The Hainan Airlines Melbourne Office provides all the major services you need to plan your air trip in a convenient manner. Contact travel professionals engaged at the Melbourne office and go ahead with enjoying the most-awaited journey. 

Avail services including flight booking and others associated as part of your journey with Hainan Airlines. No wonder whether it’s a vacation with family or you need to travel with your corporate team in a group, the professionals assist you after examining what you absolutely need. 

Hainan Airlines Melbourne Office Address

310 King St. Melbourne Victoria 3000 Australia

Hainan Airlines Melbourne Airport Address

Melbourne International Airport,
Melbourne Airport VIC 3045, Australia

Airport Phone Number: +61 3 9297 1600

Hainan Airlines Melbourne Office Phone Numbers/Reservation Contact Number

Tel : +86-898-95339
Email: usahelpdesk@hnair.com
Working hours: Everyday – 24hours
Map

Official website: https://www.hainanairlines.com/

Online Check-in: https://www.hainanairlines.com/INT/GB/Check-in

Flight Status, Check Here: https://www.hainanairlines.com/INT/GB/flight-status

All the Information of Hainan Airlines Offices Globally.

Information on Hainan Airlines Baggage Services

Baggage Services Phone Numbers:- +86-898-95339

Inquiries For baggage: https://www.hainanairlines.com/INT/GB/BASV

Services Offered by the Hainan Airlines Melbourne Office in Australia

Go through the services described below.

Flight Reservation 

You can get in touch with experts working at the Hainan Airlines Melbourne Office if you need help reserving a flight. Share your concerns for selecting a flight based on a specific schedule, and the professionals help you accordingly. They also guide you about availing special schemes, if applicable. You must also obtain all the details about specific policies or guidelines issued by the airline.

Manage Reservation 

You can amend, modify, or manage your booking.  Should you need any assistance to modify the date, time, or route of your flight, choose another cabin class, post a request for a specific service to use on the flight etc., get in contact with the well-qualified staff at the Melbourne Office. Make sure to do this well in advance as there may be a time limit set by the airline till when you can edit your booking. 

Cancel Reservation 

You can get in touch with experts at the Melbourne office to cancel your reservation made with Hainan Airlines. Discuss all your concerns regarding rescheduling the flight, if required, requesting refund etc. 

Purchase Extra Baggage

You are advised to get in touch with experts at the Hainan Airlines Melbourne Office to confirm the baggage policy set by the airline. Should you need to take baggage including your hand luggage and/or checked bags more than the weight and size restrictions defined by the airline, you must purchase extra baggage. The team advises you with the best possible solution as per your requirements, and you need to pay the applicable charges.

Hainan Airlines Baggage Allowance

View Airlines Hand	Checked baggage	Excess baggage charges
Cabin baggage	Overweight baggage charges	Oversize baggage charges

Lost or Damaged Baggage 

You may register a complaint in case your baggage is not found at your destination airport. Even if you find it in a distorted state, you can speak to professionals at Melbourne Office for all the relevant help to submit a claim form.

Check-in Formalities  

Get in touch with office executives at Melbourne Office to seek information about the valid ID proof, documents, and certificates you need to show to check in at the airport for a Hainan Airlines flight. The team guides you with everything you must carry to the check-in desk. You can also obtain information about web/online and kiosk check-in. Once everything is cleared at the desk, you will be allowed to proceed ahead with your boarding pass. 

Travel with Pet or Service Animal 

Seek consultation from travel specialists posted at the Melbourne Office if you need to take your pet or a service animal (in case a passenger with disability travels) along on the flight. The team assists you in mentioning the requirement in your flight reservation so that the airline is notified in advance. You are recommended to abide by all the regulations or instructions defined by the airline in this regard. 

Flight Booking for Unaccompanied Minor 

You can book a flight for your minor child who needs to fly alone on a Hainan Airlines flight. Seek all the details from the Melbourne office experts and get a suitable booking done. Once this is done, the airline crew takes care of your child at the airport and also onboard. You may need to submit the required forms and certificates, as guided by the office team. 

Special Assistance Services by Hainan Airlines Melbourne Office

Special services may be requested for passengers with disabilities. Thus, you can contact the team at the Melbourne office to inform the airline about making arrangements for hearing aids, wheelchair, medical equipment, etc., for you at the airport or onboard. You may need to submit the relevant form and certificates, along with paying defined charges. 

Access Lounge 

If you wish to elevate your travel experience at the airport, you can avail lounge amenities at your airport. Speak to the team at the Hainan Airlines Melbourne Office to confirm the lounge access policy, per visit charges, available facilities, etc. You may also ask about the guest policy in case you wish to bring or invite a guest to the selected lounge at the airport. 

Visa Application Services

Contact the Hainan Airlines Melbourne Office experts to seek guidance on applying for a visa if you wish to travel on an international route. The team considers all your requirements and suggests the best possible way to get it all done easily. 

Promotional Offers 

If you wish to know about loyalty programs or special discount schemes run by Hainan Airlines, the office representatives guide you with all the crucial details. You can check and analyze all the available plans so as to choose the best one that aligns best with your needs and budget. 

Car Rental Services by Hainan Airlines Melbourne Office

If you wish to book a car or a vehicle to travel to your defined location from the destination airport, contact the team at the Hainan Airlines Melbourne Office. 

These are some of the important services that you may wish to avail. If you have any queries about your current reservation or would like to seek assistance on availing other services offered by Hainan Airlines, you may approach the friendly executives for the best advice.

Hainan Airlines offers a diverse selection of planes and aircraft.

Total Fleet:- 32

• Airbus A330-200
• Airbus A330-300
• Airbus A350-900
• Boeing 737-800
• Boeing 737 MAX 8

The Hainan Airlines Melbourne office in Australia Customer Care section handles the following inquiries.

Online Check-in	In-Flight Entertainment	Airport Facilities
Miles	Economy Class	Valet Parking
Flight/Visa Info	Airport Lounges	Missing Luggage
Ok to Board	Delayed Flights	Flight Wifi
In-Flight Meals	Business Class	Immigration Services
Baggage Allowance, Airport Wifi	Visa Services	Airport Lounges
Duty-Free Allowance	Meet and Greet	Airport Transfers
Flight Ticket Cancellation	Visa on Arrival	Flight Ticket Booking