Hainan Airlines Auckland Office in New Zealand

The Hainan Airlines Auckland Office offers a wide range of services related to single and group flight reservations. You can get any assistance from the friendly executives for taking note of the airline’s policies and regulations defined for passengers in all aspects.

You can enjoy a hassle-free experience with regard to booking inquiries, baggage assistance, special services, flight modification, rescheduling and more. Meeting the Auckland executives helps you with a personalized experience, and it provides you with hidden details that are crucial for a comfortable air travel.

It is beneficial to meet the travel representatives in person at Auckland to get details on the existing airline rules or aviation guidelines. This will help you stay informed and plan your business or leisure trip in a smooth manner. 

Hainan Airlines Auckland Office Location

7 Simon Ellice Drive Bay View Auckland, AUCKLAND, 0629 New Zealand

Hainan Airlines Auckland Airport Address

Auckland International Airport,
Ray Emery Drive, Māngere, Auckland 2022, New Zealand

Airport Phone Number: +64 9-275 0789

Hainan Airlines Auckland office Phone Numbers/Reservation Contact Number

Tel : +86-898-95339
Email: usahelpdesk@hnair.com
Working hours: Everyday – 24 Hours
Map

Official website: https://www.hainanairlines.com/

Online Check-in: https://www.hainanairlines.com/INT/GB/Check-in

Flight Status, Check Here: https://www.hainanairlines.com/INT/GB/flight-status

All the Details of Hainan Airlines Offices throughout the world.

Information on Hainan Airlines Baggage Services

Baggage Services Phone Numbers:- +86-898-95339

Inquiries For baggage: https://www.hainanairlines.com/INT/GB/BASV

Services Offered by Hainan Airlines Auckland Office

Visit the Auckland office to speak to the staff with respect to any of the following services. 

Booking-related Services

One of the primary services provided by the Hainan Airlines Auckland Office in New Zealand is flight booking. You can request a travel representative to check flight schedules so that you can select the most convenient flight. Discuss your concerns regarding preferable timings, budget, type of booking, facilities, and services required on-board. This will enable the team to help you with custom solutions.

Manage Booking

You may feel the need to edit your booking later. So, you can contact the team at the Auckland office for all the changes that you wish to make to your booking. You may have to reschedule your flight, add extra seats, upgrade the seats, choose a different boarding class, add baggage, or any other thing as per your particular requirements. Thus, the team at the Auckland Office in New Zealand will guide you accordingly that suits your preferences. 

Baggage Allowance by Hainan Airlines Auckland Office

If you have queries regarding the baggage allowance limit set by Hainan Airlines, you can contact the team at the Auckland office for all the relevant details. Passengers are required to bring check in bags and checked baggage as per the size and weight limits defined by the airline. The details are also available on its website. However, you may speak to a representative at the Auckland office for personalized services and clear conversation. You are advised to abide by the limits and stay aware of all the important details, otherwise you can face problems at the end moment at the airport.

Hainan Airlines Baggage Allowance

View Airlines Hand	Checked baggage	Excess baggage charges
Cabin baggage	Overweight baggage charges	Oversize baggage charges

Check-in Services

You are recommended to take note of all the important details as part of the check in procedure defined by Hainan Airlines. In fact, international travels involve much more details to be taken care of. Thus, travel experts at the Hainan Airlines Auckland Office may be contacted for the relevant assistance. You can ask about the necessary documents to be shown as part of your ID proof and the other formalities to be fulfilled. Once everything is found to be suitable, you will be allowed to go ahead with your boarding card. Also, make sure to keep your baggage in the limits defined by the airline so that you don’t face any issues at the end moment. However, the check-in desk agent will tell you to buy extra baggage on the spot if it is found to be exceeding the limit.

Apart from this, you may seek guidance from the Auckland Office team if you have to mark web or online check-in or you need to go for a self check-in facility available at kiosks at the airport. 

Cancellation and Refund Services

Flight cancellation is another major service offered by the Auckland office. If you suddenly need to change your travel plans, you can contact the team to get your current flight tickets canceled. You may want to postpone your schedule. So, the team at Auckland Office will help you accordingly in choosing the next best flight. A refund request may also be posted as guided by the team if you had purchased a flight that was refundable.

Special Services by Hainan Airlines Auckland Office 

Travel experts at the Hainan Airlines Auckland Office may be contacted in case you wish to request for special assistance services. Whether you’re at the airport, boarding your journey, or getting off the plane, you could want extra help due to certain disabilities. Therefore, you can ask for guidance regarding your needs, such as those for a wheelchair, medical equipment, special meals when traveling, etc. All such requests must be made in advance when you get your flight reservation done through an executive. They will also inform you about the related charges and the guidelines to be followed. You might also need some certificates. Once this is done, the Hainan Airlines airline’s team will keep prepared with all the arrangements at the airport or on the flight wherever you need them.

Special Meals by Hainan Airlines Auckland Office

You are advised to speak to the team at the Auckland office in New Zealand if you wish to have special meals on the flight. The same is noted by the Hainan Airlines team and you are served with the mentioned food or snacks. Hainan Airlines makes sure that passengers with different dietary requirements or allergies are served according to their needs. So, you are advised to make a timely request for the same.

Taking Musical Equipment On-board 

If you wish to carry your musical equipment like guitar, harmonium, violin etc., on your flight you must be aware of the related policies set by the airline. The travel team at the Hainan Airlines Auckland Office may be contacted to obtain the relevant information. They will tell you whether such items can be taken on board or you need to pack them in your checked baggage only. You can also seek assistance for posting requests for such items if required by the airline.

Travel with Pets 

If you would like to travel with your pet on your upcoming flight, you are advised to go through the pet policy of Hainan Airlines in detail. You can consult an expert at Hainan Airlines Auckland Office to make a reservation for you. Travel with a pet factor can be mentioned in the same at that time. You need to know whether the airline allows pets to be taken on flights or they are taken in cargos only. Also, you must be aware of the details regarding what type of animals are allowed to be taken by the airline. You also need to keep all the documents and the health certificates of your pets ready. So, make sure to gather all such detailed information including the charges from the team.

Visa Services

The experts at Hainan Airlines Auckland Office are always delighted to help if you need to apply for a visa for your international travel. They will make you conversant with the requirements for your particular destination. You may have various queries about the visa application procedure. There could also be many more such aspects that you are not aware of. Therefore, rely on the travel professionals as they will address all your concerns in a suitable manner.

Hainan Airlines offers a diverse selection of planes and aircraft.

Total Fleet:- 32

• Airbus A330-200
• Airbus A330-300
• Airbus A350-900
• Boeing 737-800
• Boeing 737 MAX 8

The Hainan Airlines Auckland office in New Zealand Customer Care section handles the following inquiries.

Online Check-in	In-Flight Entertainment	Airport Facilities
Miles	Economy Class	Valet Parking
Flight/Visa Info	Airport Lounges	Missing Luggage
Ok to Board	Delayed Flights	Flight Wifi
In-Flight Meals	Business Class	Immigration Services
Baggage Allowance, Airport Wifi	Visa Services	Airport Lounges
Duty-Free Allowance	Meet and Greet	Airport Transfers
Flight Ticket Cancellation	Visa on Arrival	Flight Ticket Booking

Frequently Asked Questions:

Take a look at some FAQs on Hainan Airlines Auckland Office to stay fully informed and make the best travel decision.