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KLM Almaty Office in Kazakhstan

  •    31 Nauryzbai Batyr st., Business Center “Premium”, 7th floor, office 72, Almaty, Kazakhstan
  •    7 727 349 50 71
  •    Every day - 24hrs
  •    www.klm.com

The KLM Almaty Office serves as the key point of contact for travelers flying through this city. Whether you are looking for travel arrangements for a holiday or a business flight, along with other essential services, plan a visit to the office and connect with the well-trained travel experts. The team provides customized solutions while considering the requirements and preferences of solo travelers and those who need to avail group booking services.

KLM Almaty Office Address

31 Nauryzbai Batyr st., Business Center “Premium”, 7th floor, office 72, Almaty, Kazakhstan

KLM Almaty Airport Address

Almaty International Airport,
Mailin St 2, Almaty 050039, Kazakhstan

Airport Phone Number: +7 7272 70 33 33

KLM Almaty Office Contact Number/Reservation Phone Number

Tel : 7 727 349 50 71
Working hours: Everyday – 24 hours

Map

Official website of KLM Airlineshttp://www.klm.com/

KLM Online Check-in: https://www.klm.nl/en/check-in

Note: Please remember that you can check in online up to 45 minutes before your flight (90 minutes for international).

KLM Airline Flight Status, Click here: https://www.klm.nl/en/flight-status

All the Details of KLM Offices Globally.

Services offered by the KLM Almaty Office in Kazakhstan

Take a look at some of the key services offered by the KLM Almaty Office:

Book a Flight

If you want to book a KLM flight, contact the travel experts engaged at the office. You can enquire about the necessary details such as payment methods, airline policies, redeeming vouchers, points, or flight credits, earning miles, booking car rental services, accessing lounges, pre ordering special meals, purchasing additional baggage, getting special assistance, bringing pets on the plane, and more. 

Cancel or Modify a Flight

Certain circumstances may force you to cancel your flight. Don’t worry, travel experts at the KLM Almaty Office are here to help you. Contact them to proceed with the cancellation of your current flight. Even if you wish to book a new flight, the team assists you suitably. You can obtain details regarding posting a refund request, if applicable. Besides, if you need to make changes to a flight you have already booked, for example you want to add an extra seat, upgrade your cabin class, buy extra baggage or request a special meal on board, you can share your concerns with the team. 

Adding additional baggage

Whether it is carry-on or checked baggage, you must adhere to the baggage allowance rules set by KLM, including weight, size and dimension restrictions. If you think the weight of your checked baggage will exceed the set limits, you will need to purchase an additional baggage. You can therefore do this in advance by discussing with the team. In case of any issues, the team provides you with the best solutions so that you can proceed ahead smoothly. 

Reporting lost baggage

The travel specialists working at the KLM Almaty Office advise you on the relevant line of action if your baggage is lost. They may recommend you to fill in the associated form so that the airline team can locate your lost baggage. You can also make a claim, as per consultation with the team. 

Check-in information

If you need check-in information, the team provides you with all the necessary details, including any documents you are carrying, certificates, ID cards, etc. You should note everything to avoid any confusion when checking in for a KLM flight. You can also enquire about web and kiosk check-in facilities. Please be extra careful in case of an international flight. 

Special assistance services by KLM Almaty Office

KLM offers a range of special assistance services for the convenience of all kinds of travelers. So, if you have a disability or are traveling with a person with a disability, you can inform the airline in advance so they can arrange for a wheelchair or other medical equipment that you may need at the airport or on board. Please contact the KLM Almaty Office team to add such a note to your booking and submit the related form much before the scheduled departure date of your flight. 

Flight Booking for an Unaccompanied Minor 

If you would like to book a flight for your child who will travel alone, you can ask for advice from the KLM Almaty Office team. They will be happy to assist you while analyzing your needs and preferences. They also provide details about the relevant regulations, such as the minimum age for a child traveling alone and the documents and certificates you need to submit. Should you have any kind of concerns regarding this reservation, feel free to ask the team. 

Lounge access

If you would like to access an airport lounge, please check with the KLM Almaty Office professionals. You must be aware of the lounge access policy and guest policy if you are planning to invite a guest. Make sure to read the terms and conditions set out for your selected lounge.

Car Rental by KLM Almaty Office

After checking out at your destination airport, it can be extremely difficult for you to take a car immediately and rush to the set location in the city. Therefore, it is beneficial to book a vehicle in advance with a car rental service. Contact the team at KLM Almaty Office to learn about vehicle options and prices.

Visa Application

Travel specialists at the KLM Almaty Office assist you with your visa application requirements. You can get information on what forms to submit, documents to show, or evidence to provide, and other necessary requirements. The team guides you through all the important points to ensure a smooth international trip for you. 
So, that’s how the Almaty office of KLM is fully devoted to your service. You may contact the team even if you require any services other than those mentioned above.

KLM Airlines Baggage Allowance

View KLM Airlines HandCabin baggageExcess baggage charges
Checked baggageOverweight baggage chargesOversize baggage charges

KLM Baggage Services Information

KLM Airlines Baggage Services Phone Numbers:- +971 600 555 666

Inquiries For baggage: https://www.klm.nl/en/information/baggage

Baggage lost and found: https://www.klm.nl/en/information/baggage/delayed-baggage

KLM provides a variety of planes and aircraft.

Total fleet: 117

  • Airbus A330-200
  • Airbus A330-300
  • Airbus A350-900
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 737-900
  • Boeing 747-400
  • Boeing 747-400M
  • Boeing 777-200ER
  • Boeing 777-300ER
  • Boeing 787-9
  • Boeing 787-10
  • Boeing 747-400ERF

The following queries are handled by KLM Airlines Customer Care in Almaty:

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi

Related FAQ’s:

Find answers to some of the major queries related to KLM Almaty Office.

Can I avail flight cancellation services?

Yes, the experts at the Almaty office help you cancel a flight and request a refund, if it is applicable as per the terms and conditions set by the airline.

Can I enquire about car rental services from the office staff?

Yes, you can explore the options suggested by them and make a suitable booking in advance.

Can I use my credit card to make a payment at the Almaty office?

Yes, the office accepts all the major credit cards as forms of payment.

Are there services available for passengers with special needs?

Yes, you can contact the travel staff to post requests for special assistance services offered by the airline.

Can I contact the Almaty office team for booking a flight for my unaccompanied minor child?

Yes, you can approach the travel experts to get such a booking done while adhering to the defined guidelines.

Can I travel with my pet?

Yes, you can speak to the travel representatives and get personalised assistance for the same, as per the pet policy defined by the airline.

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