Vietnam Airlines Melbourne Office in Australia
- Suite 503, 530 Little Collins st, Melbourne, VIC 3000, Australia
- +84 24 38320320
- 7 days a week, 24 hours a day
- https://www.vietnamairlines.com/
- Telesales@vietnamairlines.com
- https://www.facebook.com/VietnamAirlinesUS
- https://x.com/VietnamAirlines
- https://www.instagram.com/vietnamairlines
- https://www.youtube.com/c/VietnamAirlines
Call Travel Agent: +1-844-331-3321The Vietnam Airlines Melbourne Office in Australia is operated by a group of dedicated professionals who have been in the travel industry for many years. They offer personalized assistance to customers having concerns related to flight bookings, cancellations, availing special services, travel with pets, carrying medical equipment on a flight, and more.
You can contact the team for all the major services offered by Vietnam Airlines. Speak to them regarding the regulations or guidelines issued by the airline and also by aviation authorities. This is much necessary in case of an international flight. The friendly office team aims to make your journey a pleasurable one whether you need to fly for official reasons or it’s a much-awaited holiday.
Vietnam Airlines Melbourne Office Address Details
Melbourne Office Address: Suite 503, 530 Little Collins st, Melbourne, VIC 3000, Australia
Melbourne Office Phone Number: +(61-2) 9285 4700
Email: helpdesk.mel@vietnamairlines.com
Working hours: Mon-Fri 09:00 am – 05:30 pm
Vietnam Airlines Melbourne Airport Address Information and Map
Melbourne Airport
Address: Melbourne Airport VIC 3045, Australia
Contact Number: +61 3 9297 1600
Explore more pages like this:
Vietnam Airlines Head Office Details
Address: 200 P. Nguyễn Sơn, Bồ Đề, Long Biên, Hà Nội, Vietnam
Contact Number: +84 24 3873 2732
Vietnam Airlines Official website: www.vietnamairlines.com
Email address: Telesales@vietnamairlines.com
Online Check-in with Vietnam Airlines: www.vietnamairlines.com/booking-and-manage-bookings/check-in
Vietnam Airlines LotusMiles Members: www.vietnamairlines.com/lotusmiles/member-benefits
Vietnam Airlines Baggage Allowance
| View Vietnam Airlines Hand | Cabin baggage | Excess baggage charges |
| Checked baggage | Overweight baggage charges | Oversize baggage charges |
Inquiries For Vietnam Airlines baggage: www.vietnamairlines.com/travel-information/baggage
Vietnam Airlines Fleet Guide
- Airbus A330-200
- Airbus A330-300
- Airbus A350-900
- Boeing 737-800
- Boeing 737 MAX 8
Customer Support Services at the Vietnam Airlines Melbourne Office in Australia
| Flight Ticket Booking | Ok to Board | Flight Ticket Cancellation |
| Airport Lounges | Visa Services | Baggage Allowance, Online Check-in |
| Airport Transfers | Meet and Greet | Duty-Free Allowance |
| Immigration Services | Business Class | In-Flight Meals |
| Missing Luggage | Airport Lounges | Flight/Visa Info |
| Miles | Economy Class | Delayed Flights |
| Airport Facilities | In-Flight Entertainment | Airport Wifi |
| Valet Parking | Visa on Arrival | Flight Wifi |
Services Provided by Vietnam Airlines Melbourne Office in Australia
Take a look at some of the crucial services provided by the office in Australia.
Flight Reservation
Contact the representatives at the Melbourne office if you wish to reserve a Vietnam Airlines flight. Clear all your doubts related to the cabin class, specific services, charges, mode of payment, and so on. You can ask the team to check all the available schedules and choose the one that aligns with your preferences. If it is a group booking or a corporate booking, you may ask about the ongoing schemes or promotions and avail discounts.
Manage Reservation
Travel specialists at the Vietnam Airlines Melbourne office provide you with advice on editing or modifying your flight booking. You may feel the need to purchase extra baggage, upgrade seats, choose a different cabin class, adding a pet, mention requests for special services etc. Get in touch with the team for all the relevant support.
Canceling Flight and Requesting Refund
You are recommended to visit the Melbourne office and speak to a representative if you wish to cancel your flight reservation. They inform you about the required procedure and cancel the reservation on your behalf. You may get another flight booked with Vietnam Airlines, if required. If your canceled flight qualifies for a refund, you can ask for assistance in submitting a request for the same.
Lost or Damaged Baggage
You are advised to contact the team at the Vietnam Airlines Melbourne office and get details about registering complaints in case of lost or damaged baggage. The team guides you about the necessary course of action to be taken if you find your baggage in a distorted state or it is lost when you arrive at the destination airport. Getting all the necessary information in advance will help you later. Else if you are already having such a problem, you may contact the team right away to get your baggage back or get the claim.
Request for Special Assistance Services
Many passengers with disabilities travel with Vietnam Airlines comfortably. This is all because of the contemporary services provided by the airline for such passengers. If you also need a wheelchair or any kind of medical equipment at the airport or on the flight, you need to inform the airline in advance. The friendly executives at the Melbourne office provide you with all the necessary information when you approach them for flight booking services. This helps the airline to make all their arrangements ready for at the time of your flight.
Travel with Pet
Are you fond of pets and need to take them on your flight too? If yes, you need not worry. All you need to do is to stay informed about the pet policy defined by Vietnam Airlines. Get in touch with the team at the Melbourne office for all the relevant details. They inform you whether you need to add a pet to your reservation or the related procedure to inform the airline to travel with a pet on your flight. Make sure to follow all the regulations and you will be able to travel with your pet smoothly.
Vietnam Airlines Lounge Access
Vietnam Airlines offers world class lounges to enable a pleasurable travel experience for its passengers. Travel representatives at the Melbourne office share all the details with you about accessing a Vietnam Airlines lounge located at the airport you need to fly from. You can also ask about the guest policy of the related lounge and other amenities, especially if you need to perform your official task, have a meeting with colleagues, or use a laptop.
Visa and Other Documentation
You may contact travel specialists at the Vietnam Airlines Melbourne office in case you wish to apply for a visa or prepare other necessary documents related to your travel. Make sure to gather all the significant details to proceed without any hassle.
Other Services at Vietnam Airlines Office in Melbourne
Apart from the services shared above, you may also get in touch with the team at the Vietnam Airlines Melbourne office in case you face any other specific issues. You may also need to enroll in a loyalty program or any other promotional scheme operated by the airline. The team provides suggestions and customized solutions after examining your requirements.
Vietnam Airlines Melbourne Office related queries!
We have covered some of the major queries related to the Vietnam Airlines Melbourne Office in Australia. Take a look below.
Vietnam Airlines flights are operated through Terminal 2 Of Melbourne International Airport.
The contact number of the Melbourne office is +61386057888.
The address of the Melbourne office is Suite 10.06, level 10/3 Bowen Cres, Melbourne VIC 3004, Australia.