Malaysia Airlines Chicago Office in Illinois

  •    Aviaworld LLC 1111 E. Touhy Avenue Suite 232 Des Plaines, IL 60018 United States
  •    +1 800 552 9264
  •    Every day - 24hrs
  •    www.malaysiaairlines.com
  •    customer@malaysiaairlines.com

A team of committed travel specialists manages the Malaysia Airlines Chicago Office and is relentlessly engaged in helping you plan your air journey. Whether you are travelling for business or leisure, you can rely on the impeccable flight reservation services and enjoy a pleasurable journey ahead. Make sure you collect all the information, submit the required documents, prepare the mandatory identification documents and adhere to all the regulations set by the airline.

Read on!

Malaysia Airlines Chicago Office Address

Aviaworld LLC, 1111 E. Touhy Avenue
Suite 232, Des Plaines, IL 60018
United States

Malaysia Airlines Chicago Airport Address

O’Hare International Airport
10000 W Balmoral Ave, Chicago, IL 60666, United States

Airport Contact Number : +1 800-832-6352

Malaysia Airlines Chicago Office Contact Numbers/Reservation Phone Number

Tel : +1 800 552 9264
Email: customer@malaysiaairlines.com
Fax: +603 8777 9615

Working hours: 24 hours -Everyday

Map

Official websitehttps://www.malaysiaairlines.com/

Online Check-in: https://www.malaysiaairlines.com/hq/en/plan-your-trip/check-in.html

Check the status of your flight here: https://www.malaysiaairlines.com/hk/en/plan-your-trip/flight-schedule.html

All the Details of Malaysia Airlines Offices globally.

Contact information for Malaysia Airlines Baggage Services

Tel: 1800 102 7778

Inquiries about Baggage: https://www.malaysiaairlines.com/my/en/travel-info/baggage.html

Services offered by Malaysia Airlines Chicago Office in Illinois

Below are some of the key services offered by Malaysia Airlines Chicago Office:

Book a flight

If you are looking for a desired flight schedule or have specific queries regarding your booking, you can speak to the experts at Malaysia Airlines Chicago Office. The team carefully reviews what you actually need and efficiently assists you in making a smooth flight booking.

Cancel a flight

If you would like to cancel your flight and discuss rebooking options, please contact the office staff. The team assists you in submitting a refund request in line with Malaysia Airlines policies.

Baggage Allowance

Carry-on and checked baggage must be carried as per the weight and size limits set by the airline. Otherwise, you may encounter last-minute difficulties at the check-in counter if your luggage exceeds the defined limits. Therefore, consult with the experts at the Chicago office of Malaysia Airlines in advance and purchase additional luggage, if necessary.

Malaysia Airlines Baggage Allowance

Oversize baggage chargesOverweight baggage chargesChecked baggage
Excess baggage chargesCabin baggageView Airlines Hand

Lost or Damaged Baggage Issues

If your luggage is missing after arriving at the airport or is found in a damaged condition, you can speak to the office staff to file a complaint. Get all the assistance so as to comply fully with the regulations defined by Malaysia Airlines. If you wish to claim compensation, you may be asked to fill in a form with all the required information and may need to present some documents as evidence.

Airport check-in for Malaysia Airlines Flights 

You must maintain important documents and certificates required for your next Malaysia Airlines flight, especially if you are flying internationally. Contact the office experts for more information. You can also enquire about the airline’s online/web and kiosk check-in options.

Special Services by Malaysia Airlines Chicago Office

Malaysia Airlines offers special services to make your journey more comfortable. For special support services like provision of wheelchairs, medical equipment etc. on board, arrangements for travelling with infants and children, special meals on board etc., please contact the Chicago office staff. They provide information about the required documents, application forms, fees etc. Simply request such services in advance and the airline team will be informed. They will make all such arrangements for you during your flight.

Visa Application Support

If you are planning to travel internationally, you can ask the travel executives posted at the Malaysia Airlines Chicago Office for important information regarding visa services. The team provides you with all the support regarding the application process, document submission, ID cards to be shown, and other related aspects.

Avail Car Rental Services

You can get in touch with the experts engaged at the Malaysia Airlines Chicago Office to explore vehicle options and confirm the relevant charges. If you need to rush out of the airport to attend an event right after your flight, you can find a car waiting outside, if you book it in advance.

Malaysia Airlines Loyalty Program

If you fly with Malaysia Airlines often, you may register or sign up for their loyalty program that lets you earn miles. This program comes with a lot of perks, as you can get discounts on future bookings and receive discounts based on your purchases made through the airline’s partner sites. The Chicago office team shares details about such promotional programs, especially corporate discount offers that are extremely useful for business clients. Explore and choose the best one that suits your needs and save money on future flight reservations.

Facilities at Airport Terminals

You can check what services are offered by the airline at the related airport terminal. The office team of Malaysia Airlines provides you with all the relevant information. It will be useful if you want to avail emergency services at the airport. 
Plan a visit to Malaysia Airlines Chicago Office to receive personalized assistance. If you have further issues with booking your flight or would like to avail other services pertaining to your flight, feel free to reach out to the experts at the office.

Customer Service Contact Centre for Malaysia Airlines

Ticketing, reservations, flight cancellations, general inquiries, and Enrich miles are all handled.

Working hours: 24-hour Contact Center

Within Malaysia: 1 300 88 3000

Outside Malaysia:+603 7843 3000 (Long-distance costs apply.)

Fax:+603 8777 9615 (Malaysia)

For media inquiries, please contact media@malaysiaairlines.com.

Missing Luggage Office (MLO)/Lost & Found Items: +603 8776 3733/ +603 8776 3742 (Business Hrs: 07:00 – 23:00, Malaysia time GMT+8)

Government Sales Department

4th floor, West Wing,
Administration Building, Southern Support Zone,
Kuala Lumpur International Airport, 64000 Sepang

Malaysia Airlines Academy

2 Jalan SS7/13
Kelana Jaya
47301 Petaling Jaya
Selangor Darul Ehsan
Malaysia

Phone: +603 7863 7500

Fax:+603 7804 3144

Email: mktg_maa@malaysiaairlines.com

Plane / Aircraft Types Offered by Malaysia Airlines

Total fleet: 77

  • Airbus A330-300
  • Airbus A330-900neo
  • Airbus A350-900
  • Airbus A380-800
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 737 MAX

Commonly Asked Questions:

It may be useful for you to read some of the most frequently asked questions regarding Malaysia Airlines.

Can I travel with a pet on a Malaysia Airlines flight?

Yes! The airline allows you to travel with a pet on your flight but as per certain guidelines. Seek all details from the team engaged at the Chicago office.

Can I add extra baggage after I have booked a flight?

Surely! You have the option to modify your booking and add additional baggage to it. Make sure to seek advice from the office team.

Does the office assist in cancelling a flight booking?

Yes, you can contact professionals to cancel your Malaysia Airlines flight. They assist you with rescheduling your flight or posting a request for refund accordingly.

How to access an airport lounge if I travel with Malaysia Airlines?

Malaysia Airlines may provide you with complimentary lounge access as per defined criterion. Speak to the Chicago office team to find out your eligibility and the related charges.

Can I avail check-in related assistance from the team at the Chicago office?

Surely! The team guides you with following the related check-in procedure and keeping all the documents, ID proof, and other certificates ready.

Can I reserve a Malaysia Airlines flight for an unaccompanied minor child?

Yes, the airline allows flight bookings for minors or children flying alone. You can avail this service while consulting with the team at the Chicago office.

Can I pre order special meals for my Malaysia Airlines flight?

Yes, the experts at the Malaysia Airlines Chicago office help you pre order special meals which may include vegan options, diabetic food etc.

Can I upgrade my cabin class on a flight reserved with Malaysia Airlines?

Definitely! The travel specialists at the Chicago office help you choose or upgrade your cabin class as per the terms and conditions set by the airline.

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