Japan Airlines Mexico Office

  •    Av. P.º de la Reforma 505, Cuauhtémoc, 06500 Ciudad de México, CDMX, Mexico
  •    52(55)5242-0150
  •    Every day - 24hrs
  •    https://www.jal.com/
  •    stephen.pearlman@jal.com

A team of well-qualified travel specialists posted at the Japan Airlines Mexico office provides you with all the relevant advice related to flight bookings, cancellations, baggage allowance, special assistance, traveling with pets, and much more. You can contact them to seek consultation on any kind of concern arising out of your use of a service made available by the airline. 

Japan Airlines Mexico Office Address

Av. P.º de la Reforma 505, Cuauhtémoc, 06500 Ciudad de México, CDMX, Mexico

Map:

Japan Airlines Mexico Airport Address

Mexico City International Airport,
Av. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Ciudad de México, CDMX, Mexico

Airport Phone Number: +52 55 2482 2400

Japan Airlines Mexico Office Phone Numbers/Reservation Contact Number

Tel: 52(55)5242-0150
Fax: +81 3 5460 3108
Email: stephen.pearlman@jal.com
Working hours: 24 Hrs – Everyday

Japan Airlines Head Office Address & Contact Number

Head Office :
4-11, Higashi Shinagawa, 2-Chrome,
Shinagawa-Ku, Tokyo, 140-8605,
Japan

Contact Number: +81 3 5460 3109, 81 3 6733 3062

Official website: https://www.jal.com/en/

Online Check-in: https://www.jal.co.jp/en/flight-status/inter/sp/search/

All the Details of Japan Airlines Offices throughout the world.

Information on Japan Airlines Baggage Services

Baggage Services Phone Numbers:- 1800 102 4135

Inquiries For baggage: https://www.jal.co.jp/jp/en/inter/baggage/checked/

Japan Airlines Baggage Allowance

View Airlines HandChecked baggageExcess baggage charges
Cabin baggageOverweight baggage chargesOversize baggage charges

Japan Airlines offers a diverse selection of planes and aircraft.

Total Fleet:- 159

Boeing 737

  • Boeing 737
  • Boeing 737 Next-Gen
  • Boeing 767
  • Boeing 777
  • Boeing 787

The Japan Airlines Mexico Office Customer Care section handles the following inquiries.

Online Check-inIn-Flight EntertainmentAirport Facilities
MilesEconomy ClassValet Parking
Flight/Visa InfoAirport LoungesMissing Luggage
Ok to BoardDelayed FlightsFlight Wifi
In-Flight MealsBusiness ClassImmigration Services
Baggage Allowance, Airport WifiVisa ServicesAirport Lounges
Duty-Free AllowanceMeet and GreetAirport Transfers
Flight Ticket CancellationVisa on ArrivalFlight Ticket Booking

So, make sure to get in touch with the friendly staff at the Japan Airlines Mexico office if you have any queries related to your flight journey. You can even share feedback or complaints regarding an unpleasant experience on your last flight with the airline. 

Commonly Asked Questions:

Find answers to some of the major queries related to Mexico Office.

Are there any terms and conditions defined for certain items I can bring in my carry-on luggage?

Yes, generally, passengers need to abide by restrictions on items like liquids, gels, alcohol, aerosols, and other inflammable objects. You can contact travel experts at the office for complete information. You may also refer to the official website of Japan Airlines.

Can I avail flight cancellation services?

Yes, the office experts help you cancel a flight without any hassle. You can also seek guidance on requesting a refund, as per applicability.

Can I travel with my pet?

Yes, you can speak to the travel representatives and get personalised assistance for the same, as per the pet policy defined by the airline.

Are there services available for passengers with special needs?

Yes, you can contact the travel staff to post requests for special assistance services offered by the airline.

Can I use my credit card to make a payment at the Mexico office?

Yes, the office accepts all the major credit cards as forms of payment.

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