The Garuda Indonesia Mataram office is committed to providing top-quality services whether you are a frequent flyer or a first-time traveler. The team of experts is dedicated to offering expert advice and assistance to ensure the success of your journey. You can avail flight booking services and also seek advice for cancellations and refunds. The team also guides you in adding seats to your already reserved flight, changing the cabin class, managing extra baggage, and many other aspects.
Mataram Jl. Majapahit No. 2, Ampenan, Lombok
Official website of Garuda Indonesia Airlines: https://www.garuda-indonesia.com/
Online Check-in with Garuda Indonesia Airlines: https://www.garuda-indonesia.com/sg/en/garuda-indonesia-experience/on-ground/check-in/index
Garuda Indonesia Airlines Flight Status: https://www.garuda-indonesia.com/th/en/web-service-form/flight_departure_info?airportCode=DPS
All the Details of Garuda Indonesia Offices globally.
Address: Management Building, Garuda City
Soekarno-Hatta International Airport
Tangerang 15111, Indonesia
PO BOX 1004 TNG BUSH
Phone Number: +62 21 2351 9999
Lombok International Airport,
Jl. Bypass Bandara Int. Lombok, Tanak Awu, Kec. Pujut, Kabupaten Lombok Tengah, Nusa Tenggara Bar., Indonesia
Airport Contact Number : +62 370 6157000
Map:
Phone Number: (62-370) 642303
Email: customer@garuda-indonesia.com
Working hours: Every Day – 24 HRS
View Airlines Hand | Cabin baggage | Excess baggage charges |
Checked baggage | Overweight baggage charges | Oversize baggage charges |
Total fleet: 59
In-Flight Entertainment | Airport Wifi | Airport Facilities |
Visa on Arrival | Flight Wifi | Valet Parking |
Airport Lounges | Flight/Visa Info | Missing Luggage |
Economy Class | Delayed Flights | Miles |
Business Class | In-Flight Meals | Immigration Services |
Visa Services | Baggage Allowance, Online Check-in | Airport Lounges |
Meet and Greet | Duty-Free Allowance | Airport Transfers |
Ok to Board | Flight Ticket Cancellation | Flight Ticket Booking |
Plan a great travel journey by connecting with experts at the Garuda Indonesia Mataram office. Don’t forget to share your concerns so as to let the team serve you with tailor-made services.
Go through the answers provided to some of the most asked Questions about the Garuda Indonesia Mataram Office.
Yes, you can book a one-way ticket if you are not interested in a return trip.
Make sure to carry your valid ID proof issued by the government, related documents, and certificates. Nevertheless, you need to be extra careful in case of an international flight.
Yes, you can travel with an electronic ticket sent by email. However, you must confirm the same with the office team.
Garuda Indonesia allows passengers to travel with pets on its flights. However, you must be aware of the restrictions and guidelines associated with the same. So, the office experts can guide you better.
You need to contact the Garuda Indonesia representatives at the airport, if you are not able to find your baggage or it is found in damaged condition. They share the step-by-step procedure with you to register a complaint or file claim.