Ethiopian Airlines Kigali Office in Rwanda
- Kigali International Airport Departure Terminal, Rwanda
- 1 (800) 445-2733
- Mon – Fri 08:00-17:00 Saturday 09:00-12:00
- https://www.ethiopianairlines.com/
- MpmApt@ethiopianairlines.com
Call Travel Agent: +1-844-331-3321The Ethiopian Airlines Kigali Office acts on behalf of the airline and offers you all the major services whether it’s about flight reservations, cancellations, baggage allowance, special services, following the airline’s policies, or any other related matters.
A whole lot of arrangements need to be made for an air trip. Moreover, it becomes quite challenging in case of international flight bookings. Thus, you are suggested to visit the Kigali office in Rwanda to receive personalized assistance and make your way to perfect air travel.
Ethiopian Airlines Kigali Office Details
Kigali International Airport Departure Terminal, Rwanda
Contact Number: 1 (800) 445-2733
Email Address: MpmApt@ethiopianairlines.com
Airport Details & Map Location
Kigali International Airport,
KN 5 Rd, Kigali, Rwanda
Airport Phone Number:+250 724 123 139
Head Quarter Contact Information
| Headquarter Address: | Addis Ababa, Ethiopia |
| Tel Number: | +234(0)8039759711 |
| Fax Number: | + 258 21303596 |
| Working hours: | Mon – Fri 08:00-17:00 Saturday 09:00-12:00 |
| Email ID: | MpmApt@ethiopianairlines.com |
| Official Website: | https://www.ethiopianairlines.com/ |
Other Information on Ethiopian Airlines Kigali Office
Flight Status, Check Here: https://www.ethiopianairlines.com/aa/book/booking/flight-status
flight Schedule, Click Here: https://www.ethiopianairlines.com/in/book/trip/flight-schedule
Charter Flight Info: https://www.ethiopianairlines.com/aa/book/booking/charter-flights
Flight Destinations: https://www.ethiopianairlines.com/in/deals-offers/et-blog/destination
Flight Special Needs: https://www.ethiopianairlines.com/in/information/special-needs
Services (Airport, on-board & more): https://www.ethiopianairlines.com/in/services/add-on-services
Online Check-in: https://www.ethiopianairlines.com/dk/information/check-in-information/online-check-in
Exchange & Refund Policy Info: https://www.ethiopianairlines.com/aa/book/booking/exchange-and-refund
Inquiries for Baggage: https://www.ethiopianairlines.com/aa/information/baggage-information
All the Information of Ethiopian Airlines Offices Globally.
Services Provided by Ethiopian Airlines Kigali Office in Rwanda
Take a look at the services offered by friendly travel professionals engaged at the Kigali Office in Rwanda.
Flight Booking
You can contact the team at the Kigali office to avail flight booking services. Discuss your preferences and let them check all the available schedules related to Ethiopian Airlines flights. This helps you choose the best flight option whether you need to travel as part of your corporate booking or it’s a leisure trip. You may clear all your doubts related to solo and group bookings, return trips, mode of payment, redeeming miles or vouchers, and so on.
Edit or Manage Booking
Contact the team at the Kigali office if you need to make changes to your reservation for an Ethiopian Airlines flight. You may have to choose another date for your flight, upgrade the boarding class, add a pet, post a request for special meals on flight, purchase extra baggage etc. The team shares information regarding the charges, wherever applicable.
Cancel Booking
You may need to cancel your booking in case of an unexpected scenario. Feel free to contact professionals at the Ethiopian Airlines Kigali Office for all the necessary support and the required course of action.
Baggage Allowance
You must abide by the size and weight restrictions defined by Ethiopian Airlines, be it about your carry-ons or checked bags. Otherwise, you may encounter trouble at the time of check-in at the airport. So, contact professionals at the office for all the guidelines and purchase extra baggage, if required.
Check-in Information
You are advised to take note of the check-in related requirements. The Kigali office team in Rwanda provides you with all the necessary guidance on the same. Gather all information in advance so as to keep the relevant documents or certificates ready, especially in case of an international flight. Besides, don’t forget to maintain your baggage as per the guidelines issued by Ethiopian Airlines.
Special Assistance Services by Ethiopian Airlines Kigali Office
If you need special assistance services like arrangement of a wheelchair or medical equipment at the airport or on the flight, you may contact the professionals at the Kigali Office for posting a request. This helps the airline’s team to prepare all the arrangements in advance.
Corporate Discounts
If you keep flying with your official team, you can enquire about special offers or corporate discounts offered by the airline. The team at the Ethiopian Airlines Kigali Office makes you aware of all the available plans so that you can choose the best one for your flight bookings.
Car Rental Services
Ethiopian Airlines also offers affordable car rental services. Speak to the professionals at the Kigali office if you need to book a car in advance. This is helpful in case you need to leave for a defined location after reaching the airport without any delay.
Visa-related Assistance by Ethiopian Airlines Kigali Office
Make sure to get in touch with travel representatives at the Ethiopian Airlines Kigali Office in case of visa-related services. The team provides you with thorough consultation on applying for a visa, submitting the relevant forms, collecting the required documents, and more.
Feel free to contact the team at the Kigali office in Rwanda in case you encounter any issue or need any service other than the ones described above.
Types of Plane / Aircraft
Total fleet: 82
- Airbus A350-900
- Boeing 737-700
- Boeing 737-800
- Boeing 737 MAX 8
- Boeing 767-300ER
- Boeing 777-200LR
- Boeing 777-300ER
- Boeing 787-8
- Boeing 787-9
- Bombardier Dash 8 Q400
- Boeing 757-200PCF (Cargo Fleet)
- Boeing 777F (Cargo Fleet)
Following Queries are Covered and Handled by Ethiopian Airlines
| Flight Ticket Booking | Ok to Board | Flight Ticket Cancellation |
| Airport Lounges | Visa Services | Baggage Allowance, Online Check-in |
| Airport Transfers | Meet and Greet | Duty-Free Allowance |
| Immigration Services | Business Class | In-Flight Meals |
| Missing Luggage | Airport Lounges | Flight/Visa Info |
| Miles | Economy Class | Delayed Flights |
| Airport Facilities | In-Flight Entertainment | Airport Wifi |
| Valet Parking | Visa on Arrival | Flight Wifi |
FAQ’s on Ethiopian Airlines Kigali Office:
Some of the most commonly asked queries related to the Kigali Office are addressed below for your knowledge.
Ans. You may speak to the Kigali Office experts at 1 (800) 445-2733.
Ans. The Ethiopian Airlines Kigali Office is conveniently located at Kigali International Airport Departure Terminal, Rwanda.
Ans. Yes, you can speak to the professionals posted at the Ethiopian Airlines Kigali Office to book a flight as per your requirements and preferences. You may also enquire about other services offered by the Ethiopian Airlines at the airport and on the flight.