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Cathay Pacific Wuhan Office in China

  •    Wuhan, China
  •    Every day - 24hrs
  •    https://www.cathaypacific.com/
  •    MNL#DS@Cathay Pacific.com

The Cathay Pacific Wuhan Office is an integral part of the airline and assists travelers with all the major services related to business and general flight bookings. You may have concerns related to your current reservation, extra baggage, special meals, group bookings, and more. You may also need assistance related to special arrangements required on the flight. Hence, before embarking on an air trip or making a new one, it is a good idea to keep a few things in mind.

Cathay Pacific Wuhan Office Address

Wuhan, China

Cathay Pacific Wuhan Airport Address

Wuhan Tianhe International Airport,
Huangpi District, Wuhan, Hubei, China, 430302

Map:

Airport Contact Number: +86 27 96577

Official website: https://www.cathaypacific.com/

Online Check-in: https://www.cathaypacific.com/cx/en_IE/faqs/check-in/online-check-in.html

Flight Status, Check Here: https://www.cathaypacific.com/cx/en_US/prepare-trip/flight-status.html

Cathay Pacific Wuhan Office Contact Numbers/Reservation Phone Number

Email: MNL#DS@Cathay Pacific.com

Working hours:
Everyday- 24 Hrs

Information about Cathay Pacifics’ Baggage Services

Baggage Services Phone Numbers:- 1 (833) 933-2244

Inquiries For baggage: https://www.cathaypacific.com/cx/en_HK/baggage.html

Baggage lost and found: https://www.cathaypacific.com/cx/en_US/baggage/lost-and-damaged-baggage.html

Get list of all Cathay Pacific Offices.

Cathay Pacific Baggage Allowance

View Delta Airlines HandCabin baggageExcess baggage charges
Checked baggageOverweight baggage chargesOversize baggage charges

Types of Planes / Aircraft available with Cathay Pacific

Total fleet: 122

  • Airbus A330-300
  • Airbus A340-300
  • Airbus A350-900
  • Airbus Airbus A350-1000
  • Boeing 747-400
  • Boeing 747-400ERF
  • Boeing 747-400BCF
  • Boeing 747-8 Freighter
  • Boeing 777-200
  • Boeing 777-300
  • Boeing 777-300ER
  • Boeing 777-9

The Cathay Pacific Wuhan Office’s Customer Care team handles the following inquiries.

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi

Services Offered by Cathay Pacific Wuhan Office

Booking

If you have any questions regarding your current reservation or bookings in general, or you wish to book another flight as you missed the last one, you can speak to travel agents at the Cathay Pacific Wuhan office. 

Edit Booking

If you have any questions about seat upgrades or other changes you need to make to your reservation, such as adding extra seats, buying more luggage, rescheduling your flight, changing your location, etc., you can get in touch with the Wuhan staff.

Flight Cancellation

If you believe you won’t be able to catch your flight and you need to cancel it, you can seek advice from the Cathay Pacific team on how to go about the cancellation procedure. Also, you must check if your ticket is refundable or non-refundable, and then you can apply for a refund, as per the scenario. The Wuhan team will guide you through the process to submit a refund request and track it. The refund might be in the form of credit, vouchers, etc. 

Check-in

You must obtain all the necessary information and prepare the related travel documents as guided by the staff at Cathay Pacific Wuhan Office. Make sure your luggage complies with the airline’s permissible restrictions. If not, you will be advised to pay applicable fees at the counter and purchase additional baggage, or you will be guided towards another counter for the same. You can also enquire from the team about marking online or web check-in. 

Flight Status

To find out the status of your flight, contact the team at the Cathay Pacific Wuhan Office or visit the official website.

Special Services at Cathay Pacific Wuhan Office

Passengers are many times bogged down by personal issues pertaining to their physical or mental conditions. Nevertheless, Cathay Pacific makes it easy for them with special services provided at the airport and on board. You can post a request for a wheelchair, nurse, or paramedics on board while making your reservation. Requests made well in advance are duly taken care of. Whether you need assistance within the airport terminal or after entering the flight due to your physical or sensory issues, you must inform the team. Moreover, you can enquire about portable dialysis equipment or an oxygen concentrator. The airline’s policies will be explained to you by the agents at the Wuhan office, who will also let you know whether there is any additional medical equipment you can bring and get it checked as a big piece of luggage. Service dogs may also be arranged by the airline’s crew.

Special Meals 

If you need assistance in the case of special meals on board according to your diet or health issues, you can request the same. The Wuhan travel team can assist you in posting a request in advance. 

Travel of Unaccompanied Minor

An Unaccompanied Minor can also travel on a Cathay Pacific flight. Even if you are traveling with a baby, related arrangements will be available. All you have to do is to do it all beforehand so that you get everything on time. 

Travel with Pets

If you wish to take your pets on a Cathay Pacific flight, you can speak to the executives at the office to post an advance request. You must get information about the airline’s pet policy and the related regulations about carrying pets. You must know whether the airline allows you to take the pet on the flight itself or they are taken in cargo. If they are allowed on flights then you need to know the rules defined for pet carriers. You will also have to submit the related health certificates of your pets in order to take them along with you. 

Allergies

Some passengers may have allergies to certain things, due to which they may find it difficult to travel on board. You may specify in advance if you are allergic to certain items like peanuts etc., or if you are allergic to animals or pets that may be taken in the cabin. You will be guided through the necessary steps. Also, the Cathay Pacific crew will be informed to take necessary measures to enable a comfortable experience for you. All such information is available on the airline’s website. 

Car Rental

You can speak to the staff at Cathay Pacific Wuhan Office if you wish to book a car rental service or have any other queries regarding the same. This option is also provided on the website of Cathay Pacific.

Cathay Pacific Promotional Programs

Cathay Pacific  allows you to avail special schemes so that you can earn miles or points and redeem them later. The team can guide you on registering for such plans and availing the best offers. 

Get ready for an amazing journey on a Cathay Pacific flight. Reach out to the travel industry specialists engaged at the Cathay Pacific Wuhan Office in China for helping you with a smooth flight booking experience.

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