Cathay Pacific Cebu Office in Philippines
- Pre-departure area, Terminal 1 Mactan Cebu International Airport Lapu-Lapu, Cebu City, 6016 Cebu, Philippines
- +63 32 341 0225
- Every day - 24hrs
- https://www.cathaypacific.com/
- MNL#DS@Cathay Pacific.com
Call Travel Agent: +1-844-331-3321The Cathay Pacific Cebu Office serves as a major point of contact for passengers who choose to fly via this city. If you are looking for contemporary flight booking and other major services, plan a visit to the office and get in touch with travel professionals. Whether you are a solo traveler or you need to make a group booking for a much-awaited journey, the team is here to assist you with everything associated with your travel plans.
Even if you need to visit for an official purpose and are looking for some corporate offers, get friendly guidance from the team.
Cathay Pacific Cebu Office Address
Pre-departure area, Terminal 1 Mactan Cebu International Airport Lapu-Lapu, Cebu City, 6016 Cebu, Philippines
Cathay Pacific Cebu Airport Address
Mactan–Cebu International Airport,
Lapu-Lapu Airport Rd, Lapu-Lapu City, 6016 Cebu, Philippines
Airport Contact Number: +63 32 340 2486
Official website: https://www.cathaypacific.com/
Online Check-in: https://www.cathaypacific.com/cx/en_IE/faqs/check-in/online-check-in.html
Flight Status, Check Here: https://www.cathaypacific.com/cx/en_US/prepare-trip/flight-status.html
Map:
Cathay Pacific Cebu Office Contact Numbers/Reservation Phone Number
Tel : +63 32 341 0225
Email: MNL#DS@Cathay Pacific.com
Working hours: Everyday- 24 Hours
All the Cathay Pacific Offices information around the world.
Information about Cathay Pacific Airlines’ Baggage Services
Baggage Services Phone Numbers:- 1 (833) 933-2244
Inquiries For baggage: https://www.cathaypacific.com/cx/en_HK/baggage.html
Baggage lost and found: https://www.cathaypacific.com/cx/en_US/baggage/lost-and-damaged-baggage.html
Services Offered by Cathay Pacific Cebu Office in Philippines
Take a look at some of the major services offered by the Cebu office of Cathay Pacific.
Flight Booking
If you need to book a flight with Cathay Pacific, you can contact the travel experts engaged at the office. You can enquire about the necessary details, including mode of payment, guidelines issued by the airline, redeeming vouchers, earning miles, accessing lounge, availing special assistance, taking a pet on the flight, and much more.
Flight Cancellation or Modification
You may encounter certain circumstances due to which you need to cancel your flight. Don’t worry, the professionals engaged at the Cathay Pacific Cebu Office can help you with the same. You can enquire about getting the refund or re-booking your flight, as suitable. Even if you need to make any changes to your already reserved flight like you have to add extra seats, upgrade the cabin class, buy additional baggage, request special meals onboard etc., the team guides you for the same.
Add Extra Baggage
You need to adhere to the baggage allowance including weight, size, or dimension limits set by Cathay Pacific, whether it’s about your carry-on or your checked baggage. If you believe the weight of your checked baggage will exceed the given limit, you need to purchase extra baggage. Thus, you can speak to the team and get it done in advance.
Report Loss of Baggage
The team at the Cebu office of Cathay Pacific provides you with consultation on taking a course of action in case your baggage is lost. They advise you about filling out the relevant form so that the airline’s team could work on finding the lost baggage or you could get a claim.
Check-in Information
Should you need any check-in related information, the Cebu office team shares all the necessary details with you like documents, certificates, and ID proof to be carried, and so on. You must take note of everything so as to avoid any complications at the time of your check-in for a Cathay Pacific flight.
Special Assistance Services of Cathay Pacific Cebu Office
Cathay Pacific offers various special assistance services for the comfort of all types of travelers. So, if you’re suffering from a disability or someone with such a problem is traveling with you, you can notify the airline in advance to arrange a wheelchair or any other medical equipment that may be required at the airport or on the flight. Seek assistance from the team at the Cathay Pacific Cebu Office to get all such notes added to your reservation or get the relevant forms submitted on time.
Flight Booking for Unaccompanied Minor
You can seek consultation from the team at the Cathay Pacific Cebu Office if you would like to get a flight reserved for your minor child who will travel alone. The team guides you appropriately as per your requirements. They also familiarize you with the related rules like what should be the minimum age of the child to travel alone, what forms or certificates need to be submitted, and so on.
Lounge Access
If you wish to access the lounge at your airport, you can enquire about the same from the travel representatives posted at the Cathay Pacific Cebu Office. You must be aware of the lounge’s access policy and also the guest policy, if you plan to invite a guest. Make sure to read through the terms and conditions defined for the chosen lounge.
Car Rental
It becomes difficult to take a vehicle quickly right after you check out of the airport and rush to your location wherever you need to visit. Thus, it’s beneficial to avail the car rental services and book a vehicle in advance. Speak to the team engaged at the Cathay Pacific Cebu Office and explore vehicle options along with their prices.
Visa Application
The travel specialists posted at the Cathay Pacific Cebu Office can help you in applying for a visa. You can obtain information about the forms to be submitted, the documents or proofs to be presented, and other necessary requirements. The team makes you aware of all the integral aspects so that you can proceed ahead with your international travel in a smooth manner.
Cathay Pacific Baggage Allowance
| View Delta Airlines Hand | Cabin baggage | Excess baggage charges |
| Checked baggage | Overweight baggage charges | Oversize baggage charges |
Types of Planes / Aircraft available with Cathay Pacific
Total fleet: 122
- Airbus A330-300
- Airbus A340-300
- Airbus A350-900
- Airbus Airbus A350-1000
- Boeing 747-400
- Boeing 747-400ERF
- Boeing 747-400BCF
- Boeing 747-8 Freighter
- Boeing 777-200
- Boeing 777-300
- Boeing 777-300ER
- Boeing 777-9
The Cathay Pacific Cebu Office’s Customer Care section handles the following inquiries.
| Flight Ticket Booking | Ok to Board | Flight Ticket Cancellation |
| Airport Lounges | Visa Services | Baggage Allowance, Online Check-in |
| Airport Transfers | Meet and Greet | Duty-Free Allowance |
| Immigration Services | Business Class | In-Flight Meals |
| Missing Luggage | Airport Lounges | Flight/Visa Info |
| Miles | Economy Class | Delayed Flights |
| Airport Facilities | In-Flight Entertainment | Airport Wifi |
| Valet Parking | Visa on Arrival | Flight Wifi |
Frequently Asked Questions:
Yes, you are suggested to visit the Cathay Pacific Cebu Office for personalized services related to flight bookings. You can share your concerns regarding availing special offers run by the airline for your general or corporate flight.
Share your requirements with the office team, and they will help you book a vehicle in advance.
Yes! The airline allows you to travel with a pet on your flight but as per certain guidelines. Seek all details from the team engaged at the Cebu office.
Surely! You have the option to modify your booking and add additional baggage to it. Make sure to seek advice from the office team.
Yes, you can contact professionals to cancel your Cathay Pacific flight. They assist you with rescheduling your flight or posting a request for refund accordingly.
Cathay Pacific may provide you with complimentary lounge access as per defined criterion. Speak to the Cebu office team to find out your eligibility and the related charges.
Surely! The team guides you with following the related check-in procedure and keeping all the documents, ID proof, and other certificates ready.
Yes, the airline allows flight bookings for minors or children flying alone. You can avail this service while consulting with the team at the Cebu office.