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British Airways Nairobi Office in Kenya

  •    British Airways The Citadel, 4th Floor Muthithi Road – Westlands PO Box 45050-00100, Nairobi, Kenya
  •    254 20 3277400
  •    7 days a week, 24 hours a day
  •    www.britishairways.com/
  •    customer.service@britishairways.com

Are you all set to reserve a flight with British Airways? Else, facing an issue with your already created booking? Fret not! You can get in touch with well-qualified travel specialists posted at the British Airways Nairobi Office who assist you with all your travel needs. Schedule a visit and avail personalized consultation related to your desired flight. You may also obtain detailed information about purchasing additional services, car rentals, payment mode, required certificates and documents, pet travel, and much more.

British Airways Nairobi Office Address

British Airways
The Citadel, 4th Floor
Muthithi Road – Westlands
PO Box 45050-00100, Nairobi, Kenya

British Airways Nairobi Airport Address

Jomo Kenyatta International Airport, 
Embakasi, Nairobi, Kenya

Airport Phone Number: +254 20 822111

British Airways Nairobi Office Phone Number/Reservation Number

Tel : 254 20 3277400
Email: customer.service@britishairways.com
Fax:+1-212-251-6753
Working hours: 7 days a week, 24 hours a day

Map

Official website of British Airwayshttps://www.britishairways.com/travel/home/public/en_us/

Online Check-in with British Airways: https://www.britishairways.com/travel/olcilandingpageauthreq/public/en_us

Note: Online check-in begins 24 hours before departure and continues until 90 minutes prior to the planned departure time of your flight.

British Airways flight schedule: https://www.britishairways.com/travel/schedules/public/en_us

Check the status of a British Airways flight: https://www.britishairways.com/travel/flightstatus/public/en_us/search/

All the Details of British Airways Offices globally.

British Airways Baggage Services Information

British Airways Baggage Services Phone Numbers:- 233 (302) 773 737
Address:- British Airways, Customer Relations (S506), PO Box 1126, Uxbridge
UB8 9XS, United Kingdom
Fax: +1-212-251-6711
Monday through Sunday from 6:00 a.m. to 19:00 p.m., plus holidays

Inquiries For baggage: https://www.britishairways.com/en-gb/information/baggage-essentials
Baggage lost and found: https://www.britishairways.com/content/information/baggage-essentials/lost-and-damaged-baggage

British Airways Baggage Allowance

View Delta Airlines HandCabin baggageExcess baggage charges
Checked baggageOverweight baggage chargesOversize baggage charges

British Airways offers a Variety of Planes and Aircraft.

Total fleet: 295

  • Airbus 318-100
  • Airbus 319-100
  • Airbus 320-200
  • Airbus 321-200
  • Airbus 380-800
  • Boeing 747-400
  • Boeing 757-200
  • Boeing 767-300
  • Boeing 777-200
  • Boeing 777-300
  • Boeing 787-8
  • Boeing 787-9
  • Embraer 170
  • Embraer 190

Customer Care at the British Airways Office in Nairobi handles the following inquiries:

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi

Thus, you are recommended to avail expert assistance from the travel advisors working at the British Airways Nairobi Office. Share your requirements regarding the preferred flight schedule, type of cabin class, and so on, in order to find the best flight options.

Commonly Asked Questions:

Go through the answers provided to some of the most asked Questions about the British Airways Nairobi Office.

Can I use an airport lounge if I travel with British Airways?

Yes, you can access a related lounge as far as you fulfill the eligibility criteria or purchase a one-day pass, if applicable. Travel experts at the Nairobi office provide you with detailed information on the same.

Are British Airways passengers allowed to carry anything in their hand luggage?

There are restrictions on certain products such as liquids, gels, alcohol, aerosols and other flammable items. Obtain complete information from the office representatives or you may also explore the same on the website of British Airways.

Can I request the arrangement of a wheelchair during my flight?

Yes, British Airways offers special assistance to passengers with disabilities. You need to notify the airline in advance if you need a wheelchair or any other medical equipment at the airport and/on the flight. Speak to office experts in this regard.

Can I take my pet on a British Airways flight?

British Airways allows passengers to travel with pets on its flights. However, you must be aware of the restrictions and guidelines associated with the same. So, the office experts can guide you better.

How to register a complaint for my lost or damaged baggage?

You need to contact the British Airways representatives at the airport, if you are not able to find your baggage or it is found in damaged condition. They share the step-by-step procedure with you to register a complaint or file claim.

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