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Avianca Boston Office in Massachusetts

  •    1 Harborside Dr, Boston, MA
  •    (800) 384-2622
  •    24 hours a day, Monday through Sunday
  •    www.avianca.com
  •    servicioavianca@avianca.com

A team of committed travel specialists manages the Avianca Boston Office and is relentlessly engaged in helping you plan your air journey. Whether you are travelling for business or leisure, you can rely on the impeccable flight reservation services and enjoy a pleasurable journey ahead. Make sure you collect all the information, submit the required documents, prepare the mandatory identification documents and adhere to all the regulations set by the airline.

Read on!

Avianca Boston Office Address

1 Harborside Dr, Boston, MA

Avianca Airlines Boston Airport Address

Boston Logan International Airport,
Boston, MA 02128, United States

Airport Phone Number: +1 800-235-6426

Avianca Boston Office Phone Number/Reservation Contact Number

Phone No. :(800) 384-2622
Email: servicioavianca@avianca.com

Working hours: 24 hours a day, Monday through Sunday.

Map

Official website of Avianca Airlineshttps://www.avianca.com/

Online Check-in Avianca Airlineshttps://www.avianca.com/us/en/your-booking/check-in/

Note: Please keep in mind that you can check in online up to 45 minutes before your departure (90 minutes for international).

Flight Status Avianca Airlines, Click herehttps://www.avianca.com/us/en/your-booking/flight-status/

All the Details of Avianca Offices globally.

Services offered by Avianca Boston Office in Massachusetts

Below are some of the key services offered by Avianca Boston Office:

Book a flight

If you are looking for a desired flight schedule or have specific queries regarding your booking, you can speak to the experts at Avianca Boston Office. The team carefully reviews what you actually need and efficiently assists you in making a smooth flight booking.

Cancel a flight

If you would like to cancel your flight and discuss rebooking options, please contact the office staff. The team assists you in submitting a refund request in line with Avianca policies.

Baggage Allowance

Carry-on and checked baggage must be carried as per the weight and size limits set by the airline. Otherwise, you may encounter last-minute difficulties at the check-in counter if your luggage exceeds the defined limits. Therefore, consult with the experts at the Boston office of Avianca in advance and purchase additional luggage, if necessary.

Avianca Airlines Baggage Allowance

View Airlines HandCabin baggageExcess baggage charges
Checked baggageOverweight baggage chargesOversize baggage charges

Lost or Damaged Baggage Issues

If your luggage is missing after arriving at the airport or is found in a damaged condition, you can speak to the office staff to file a complaint. Get all the assistance so as to comply fully with the regulations defined by Avianca. If you wish to claim compensation, you may be asked to fill in a form with all the required information and may need to present some documents as evidence.

Airport check-in for Avianca Flights 

You must maintain important documents and certificates required for your next Avianca flight, especially if you are flying internationally. Contact the office experts for more information. You can also enquire about the airline’s online/web and kiosk check-in options.

Special Services by Avianca Boston Office

Avianca offers special services to make your journey more comfortable. For special support services like provision of wheelchairs, medical equipment etc. on board, arrangements for travelling with infants and children, special meals on board etc., please contact the Boston office staff. They provide information about the required documents, application forms, fees etc. Simply request such services in advance and the airline team will be informed. They will make all such arrangements for you during your flight.

Visa Application Support

If you are planning to travel internationally, you can ask the travel executives posted at the Avianca Boston Office for important information regarding visa services. The team provides you with all the support regarding the application process, document submission, ID cards to be shown, and other related aspects.

Avail Car Rental Services by Avianca Boston Office

You can get in touch with the experts engaged at the Avianca Boston Office to explore vehicle options and confirm the relevant charges. If you need to rush out of the airport to attend an event right after your flight, you can find a car waiting outside, if you book it in advance.

Avianca Loyalty Program

If you fly with Avianca often, you may register or sign up for their loyalty program that lets you earn miles. This program comes with a lot of perks, as you can get discounts on future bookings and receive discounts based on your purchases made through the airline’s partner sites. The Boston office team shares details about such promotional programs, especially corporate discount offers that are extremely useful for business clients. Explore and choose the best one that suits your needs and save money on future flight reservations.

Facilities at Airport Terminals

You can check what services are offered by the airline at the related airport terminal. The office team of Avianca provides you with all the relevant information. It will be useful if you want to avail emergency services at the airport. 
Plan a visit to Avianca Boston Office to receive personalized assistance. If you have further issues with booking your flight or would like to avail other services pertaining to your flight, feel free to reach out to the experts at the office.

Information about Avianca Baggage Services

Avianca Airlines Baggage Services Phone Numbers:- (1-800-284-2622)

Inquiries For baggagehttps://ayuda.avianca.com/hc/en-us/articles/13090274545179–How-does-a-compensation-for-baggage-irregularities-work

Baggage lost and foundhttps://www.avianca.com/en/

Avianca provides a variety of planes and aircraft.

Total fleet: 173

  • Embraer 190
  • Cessna 208
  • ATR 42
  • ATR 72-600
  • Airbus A318-100
  • Airbus A319-100
  • Airbus A319neo
  • Airbus A320-200
  • Airbus A320neo
  • Airbus A321-200
  • Airbus A321neo
  • Airbus A330-200
  • Airbus A350-900

Customer Care at Avianca Office in Boston handles the following inquiries:

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi

Related FAQ’s:

It may be useful for you to read some of the most frequently asked questions regarding Avianca.

How can I book a car rental?

Share your requirements with the office team, and they will help you book a vehicle in advance.

Can I travel with a pet on an Avianca flight?

Yes! The airline allows you to travel with a pet on your flight but as per certain guidelines. Seek all details from the team engaged at the Boston office.

Can I add extra baggage after I have booked a flight?

Surely! You have the option to modify your booking and add additional baggage to it. Make sure to seek advice from the office team.

Does the office assist in cancelling a flight booking?

Yes, you can contact professionals to cancel your Avianca flight. They assist you with rescheduling your flight or posting a request for refund accordingly.

How to access an airport lounge if I travel with Avianca?

Avianca may provide you with complimentary lounge access as per defined criterion. Speak to the Boston office team to find out your eligibility and the related charges.

Can I avail check-in related assistance from the team at the Boston office?

Surely! The team guides you with following the related check-in procedure and keeping all the documents, ID proof, and other certificates ready.

Can I reserve a Avianca flight for an unaccompanied minor child?

Yes, the airline allows flight bookings for minors or children flying alone. You can avail this service while consulting with the team at the Boston office. 

Can I pre order special meals for my Avianca flight?

Yes, the experts at the Avianca Boston office help you pre order special meals which may include vegan options, diabetic food etc.

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