Asiana Airlines Shanghai Office in China

  •    Unit 05, 3F, Tower A, Soho Zhongshan Plaza, No.1055 West Zhongshan Road, Shanghai
  •    +1-800-227-4262 (Toll Free)/86-21-6270-3132
  •    7:00-24:00 (weekday) / 8:00-24:00 (weekend/holidays)
  •    www.flyasiana.com
  •    usreservation@flyasiana.com

The Asiana Airlines Office of Shanghai is popularly known for its efficiency and travel-friendly services, both of which are a lifesaver for passengers. If you are passing through Shanghai, the office can be of utmost help. Whether you need last-minute reservations, assistance with check-ins, delays, cancellations, etc., the Asiana Airlines office will allow you to have it all. In addition, they can even serve your needs related to ticketing, rebooking, addressing special requests, baggage handling, or seating preferences. As they are equipped with the most up-to-date information about everything, you can rest assured of receiving timely updates. Here are the deets!

Office Address of Asiana Airlines, Shanghai

Unit 05, 3F, Tower A, Soho Zhongshan Plaza, No.1055 West Zhongshan Road, Shanghai

Official website of Asiana Airlines: https://flyasiana.com/

Asiana Airlines Online Check-in: https://flyasiana.com/C/GB/EN/contents/online-check-in

Flight Status, Check Here: https://flyasiana.com/C/KR/EN/index

Asiana Airlines Shanghai Airport Address

Shanghai Pudong International Airport
Yingbin Expy, Pudong, Shanghai, China

Airport Phone Number:+86 21 96990

Asiana Airlines Corporate Office, Shanghai Phone Numbers/Reservation Contact Number

Tel : +1-800-227-4262 (Toll Free)/86-21-6270-3132
Fax: +1-213-380-1710
Email: usreservation@flyasiana.com

Map

Working hours: 7:00-24:00 (weekday) / 8:00-24:00 (weekend/holidays)
Ticketing hours are from 8:30 a.m. to 17:00 p.m. (Closed on holidays, weekends)

Asiana Airlines Baggage Services Information

Baggage Services Phone Numbers:- 1-800-227-4262

Inquiries For baggage: https://flyasiana.com/C/KR/EN/contents/user-guide

Baggage lost and found: https://flyasiana.com/C/MN/EN/travel/cabin/lost-lookup/list

Asiana Airlines Baggage Allowance

View Airlines HandCabin baggageExcess baggage charges
Checked baggageOverweight baggage chargesOversize baggage charges

Asiana Airlines Provides a Wide Range of Plane / Aircraft Types

Total fleet: 82

  • Airbus A320-200
  • Airbus A321-100
  • Airbus A321-200
  • Airbus A321neo
  • Airbus A330-300
  • Airbus A350-800
  • Airbus A350-900
  • Airbus A350-1000
  • Airbus A380-800
  • Boeing 747-400
  • Boeing 747-400M
  • Boeing 767–300
  • Boeing 777-200ER

Asiana Cargo fleet

  • Boeing 747-400
  • Boeing 747-400F
  • Boeing 767-300ERF
  • Airbus A320-200
  • Airbus A321-200
  • Airbus A321neo
  • Airbus A330-200

The Asiana Airlines Shanghai Office’s Customer Care section handles the following inquiries.

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi

Don’t wait for the unfortunate situation to ruin your trip. Instead, connect with the agents of Asiana Airlines Office in Shanghai and prepare beforehand. The attached address and contact details will assist with having a word with your airline. Whatever questions have been bothering your mind, feel free to put them in front of the airline executives. They will surely help you out. 

Passenger’s Queries!

Can I travel with an electronic ticket?

Yes, you can travel with an electronic ticket sent by email. However, you must confirm the same with the office team.

What travel documents do I need to present at the check-in counter? 

Make sure to carry your valid ID proof issued by the government, related documents, and certificates. Nevertheless, you need to be extra careful in case of an international flight.

Do I have to pay for baggage at the Shanghai office or at the airport?

You can pay the charges while purchasing additional baggage at the office itself. However, if you don’t buy extra baggage through the office, you may have to buy it at the airport at the time of check-in. Thus, you need to make the payment at that time.

Does Asiana Airlines offer a one-way ticket booking facility? 

Yes, you can book a one-way ticket if you are not interested in a return trip. 

Can I book a car?

Yes! Asiana Airlines offers car rental services. Discuss your requirements with the Shanghai office team and get a suitable vehicle reserved in advance. 

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