Air New Zealand Jakarta Office in Indonesia

If you have questions in your head or simply need travel advice regarding your next flight, you must contact the Air New Zealand Office in Jakarta to get it sorted. This Air New Zealand office is all the help you need for all your travel-related queries. From booking tickets to managing your itinerary, their team makes sure to assist you at every step. If you need information about baggage allowances, visa requirements, or flight schedules, the experts in this office are well-prepared to provide accurate and fast help. You will get their contact details here, along with the directions to reach them conveniently.

Office Address of Air New Zealand, Jakarta

Jl. M.H. Thamrin No.5, RT.3/RW.3, Kb. Sirih, Kec. Menteng, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10340, Indonesia

Official website: https://www.airnewzealand.com/

Online Check-in: https://www.airnewzealand.com/online-check-in

Flight Status, Check Here: https://www.airnewzealand.com/arrivals-and-departures

Air New Zealand Jakarta Airport Address

Soekarno–Hatta International Airport
Tangerang City, Banten 19120, Indonesia

Map:

Air New Zealand Office, Jakarta Phone Numbers/Reservation Contact Number

Tel : +62 21 3915505
Email: resasia@airnz.co.nz

Working hours
Monday to Sunday and 24 Hours in a Day

Air New Zealand Baggage Services Information

International Airport Auckland

Private Bag 92007,
Auckland International Airport,
Auckland,
Toll-free number: 0800 224 872
Phone: 09 306 5444
Fax: 09 256 3825
Email: baggageservices.akl@airnz.co.nz

Domestic Airport Auckland

PO Box 92007, Auckland
Phone: 09 256 3801
Fax: 09 256 3050
Email: baggageservices.akd@airnz.co.nz

Blenheim Airport

Phone: 03 572 9899, select option 3 for the airport
Fax: 03 572 8052
Email: baggageservices.bhe@airnz.co.nz

Christchurch Airport

PO Box 14005, Christchurch
Phone: 03 374 7104 – International & Domestic
Email: baggageservices.chc@airnz.co.nz

Dunedin Airport

PO Box 5548,
Dunedin,
Phone: 03 488 5821
Fax: 03 488 5823
Email: baggageservices.dud@airnz.co.nz

Gisborne Airport

PO Box 407, Gisborne
Phone: 06 867 1608
Fax: 06 868 9150
Email: baggageservices.gis@airnz.co.nz

Hamilton Airport

PO Box 3048,
Airport Road RD2,
Hamilton
Phone: (07) 857 1026 press 3 then 0
Fax: (07) 857 1031
Email: baggageservices.hlz@airnz.co.nz

Hokitika Airport

Phone: 03 755 8123
Email: baggageservices.hkk@airnz.co.nz

Invercargill Airport

PO Box 1409, Invercargill
Phone: 03 218 9070
Fax: 03 214 3064
Email: baggageservices.ivc@airnz.co.nz

Kerikeri Airport – Bay of Islands

218 Wiroa Road, Kerikeri Airport
Phone: 027 240 8737
Email: baggageservices.kke@airnz.co.nz

Napier/Hastings Airport

c/o Hawke’s Bay Airport, Main North Road
Westshore, Napier
Phone: 06 835 1130
Fax: 06 835 4803
Email: baggageservices.npe@airnz.co.nz

Nelson Airport

Private Bag 32, Nelson
Office hours: 7:00am – 10:00pm
Phone: 03 546 8283
Fax: 03 547 8738
Email: baggageservices.nsn@airnz.co.nz

New Plymouth Airport

Phone: 06 755 2250
Fax: 06 755 2251
Email: baggageservices.npl@airnz.co.nz

Palmerston North Airport

PO Box 1643, Palmerston North,
Phone: 06 351 1105
Fax: 06 357 2872
Email: baggageservices.pmr@airnz.co.nz

Queenstown Airport

PO Box 2315, Queenstown
Phone: 03 442 2670
Fax: 03 441 4873
Email: baggageservices.zqn@airnz.co.nz

Rotorua Airport

c/o Air NZ Holiday Store, 1267 Tutanekai St
Rotorua 3010
Email: baggageservices.rot@airnz.co.nz

Taupō Airport

Phone/Fax: 07 378 5428
Fax: 07 378 2668
Email: baggageservices.tuo@airnz.co.nz

Tauranga Airport

Air Nelson: 07 575 3666
Eagle Air: 07 575 3666
Fax: 07 575 7597
Email: baggageservices.trg@airnz.co.nz

Timaru Airport

Phone: 03 688 2500
Email: baggageservices.tiu@airnz.co.nz

Wellington Airport

PO Box 21004, Wellington
Phone: 04 388 0400 – International & Domestic
Email: baggageservices.wlg@airnz.co.nz

Whangārei Airport

Phone: 09 436 0535
Fax: 09 436 9010
Email: baggageservices.wre@airnz.co.nz

Inquiries For baggage: https://www.airnewzealand.com/baggage-help

Baggage lost and found: https://www.airnewzealand.com/mishandled-baggage

Air New Zealand Baggage Allowance

Oversize baggage charges	Overweight baggage charges	Checked baggage
Excess baggage charges	Cabin baggage	View Airlines Hand

Air New Zealand Offers a Diverse Range of Plane and Aircraft Types

Total fleet: 104 (incl. subsidiaries)

Airbus A320

• Airbus A320-200

Boeing 737

• Boeing 737-200
• Boeing 737-300

Boeing 747

• Boeing 747-200
• Boeing 747-400

Boeing 767

• Boeing 767-200
• Boeing 767-300

Boeing 777

• Boeing 777-200
• Boeing 777-300

Boeing 787 Dreamliner

• Boeing 787-9 Dreamliner

Douglas DC-8

• Douglas DC-8-50

McDonnell Douglas DC-10

• McDonnell Douglas DC-10-30

The Air New Zealand Jakarta office’s Customer Care section handles the following inquiries.

Flight Ticket Booking	Ok to Board	Flight Ticket Cancellation
Airport Lounges	Visa Services	Baggage Allowance, Online Check-in
Airport Transfers	Meet and Greet	Duty-Free Allowance
Immigration Services	Business Class	In-Flight Meals
Missing Luggage	Airport Lounges	Flight/Visa Info
Miles	Economy Class	Delayed Flights
Airport Facilities	In-Flight Entertainment	Airport Wifi
Valet Parking	Visa on Arrival	Flight Wifi

So, the next time you have a travel-related concern, don’t hesitate to contact the Air New Zealand Jakarta Office. Their team will ensure that you receive the best possible service and that your experience is even better.

Frequently Asked Questions:

Find answers to some of the major queries related to the Air New Zealand Jakarta Office.