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Air France Jakarta Office in Indonesia

  •    Air France Customer Care Department Summitmas II 17th Floor JL. Jendral Sudirman KAV. 61-62 Jakarta 12190 Indonesia
  •    1800 419 2033
  •    Mon-Fri 10 to 12 hrs and 14 to 16 hrs
  •    wwws.airfrance.fr
  •    mail.internetsales.in@airfrance.fr

Do you wish to book a flight with Air France that will depart from Jakarta? If yes, you are recommended to avail all the significant services provided by the Air France Jakarta office for the convenience of passengers.
No wonder whether you’re heading for a business event or it is a long pending family vacation, the travel specialists engaged at the office consider all your concerns and offer you the best advice related to booking a suitable flight. Not only this, you may also use other important services offered by the Air France airlines so as to help passengers elevate their overall travel experience.

Air France Jakarta Office Address

Air France Customer Care Department Summitmas II 17th Floor JL. Jendral Sudirman KAV. 61-62 Jakarta 12190 Indonesia

Air France Jakarta Airport Office Address & Location

Soekarno-Hatta International Airport
Tangerang City, Banten 19120, Indonesia

Map:

Air France Jakarta Office Contact Details

Tel : 1800 419 2033

Email: mail.internetsales.in@airfrance.fr

Working hours: (Mon-Fri 10 to 12 hrs and 14 to 16 hrs)

Official website of Air Francehttps://wwws.airfrance.in/

Air France Online Check-inhttps://wwws.airfrance.fr/en/check-in

Note: Online check-in for Air France flights begins 30 hours prior to departure.

Air France Flight Status, Click herehttps://wwws.airfrance.us/flight-status

For Flight Schedulehttps://wwws.airfrance.us/information

All the Air France Offices information around the globe.

Air France Baggage Services Info

Air France Baggage Services Info

Air France Baggage Services Phone Numbers:- (800) 237-2747

Inquiries For baggage: https://wwws.airfrance.us/information/bagages/bagage-manquant-airfrance

Baggage lost and found: https://www.etihad.com/en-us/help/delayed-baggage

Air France Baggage Allowance

View Airlines HandCabin baggageExcess baggage charges
Checked baggageOverweight baggage chargesOversize baggage charges

Aircraft options provided by Air France:

Total fleet: 236

  • Airbus A318-100
  • Airbus A319-100
  • Airbus A320-200
  • Airbus A321-100
  • Airbus A321-200
  • Airbus A330-200
  • Airbus A340-300
  • Airbus A350-900
  • Airbus A380-800
  • Boeing 777-200ER
  • Boeing 777-300ER
  • Boeing 787-9
  • Boeing 777F

Services Offered by the Air France Office in Jakarta

Go through the major services described below in detail. 

Flight Booking

If you need to travel with Air France, you can contact professionals at the Air France Jakarta office for flight booking services. They share different flight schedules operated by the airline around your preferred dates. Therefore, you can choose the best flight that goes well with your requirements. 

Flight Cancellation

You may contact the Jakarta team if you want to cancel your upcoming flight with Air France. You can share all the concerns and raise the queries related to cancellation and the refund request, if it is allowed as per the airline’s policy.

Edit or Manage Booking

If you need to make some changes to your booking, the travel experts engaged at the Air France Jakarta office, Indonesia are here to provide you with consultation. A number of options are provided by the airline that you can use while editing your booking like rescheduling your flight, adding a different cabin class, adding more seats, purchasing additional baggage, requesting special services, and more. 

Air France Jakarta Airport office Check-in Information 

Take note of the check-in related information like the terminal your flight is scheduled to depart from, the check-in counter number for your flight, ID proof, documents and certificates to be carried, baggage restrictions to be followed, and so on. This helps you stay familiar with all the information beforehand so that you don’t encounter any complications at the last minute, during your check-in for an Air France flight at the Jakarta airport. 

Baggage-related Services 

Confirm the baggage policy from the team as you must carry your hand luggage and checked bags in line with the size and weight limitations defined by Air France. The office representatives in Jakarta also help you with filing claims or complaints regarding lost or damaged baggage. You can also share your feedback if you had an unfavorable experience during your last flight with Air France. 

Corporate Offers 

If you wish to avail corporate schemes or related offers run by the airline, you can speak to professionals at the Air France Office in Jakarta. Such exclusive schemes are beneficial for corporate teams as they keep flying frequently for official purposes. 

Car Rentals

If you wish to avail car rental facilities, you can contact professionals at the office in Jakarta. Air France lets its passengers book a vehicle in advance so that they find it ready after the checkout at their destination airport. In this way, you can head towards your location on time without any delay after the landing of your flight. 

Special Assistance Services

You can use special assistance services offered by Air France at the Jakarta office. Let the team at the office understand your concerns and suggest you with the best line of action. You may post a request for a wheelchair or other medical equipment that may be useful for you at the airport or on the flight itself. It is advised to inform the airline in advance so that they make all the arrangements ready for you when you need to board your flight.

Lounge Access 

You can access various lounges as an Air France flight passenger. Speak to the Jakarta team at the office for assistance regarding the access policy set by the relevant lounge. There is a certain eligibility criteria that you need to follow. You may also wish to invite guests to the lounge as per the airline’s guest policy. Gather all the information for an amazing experience at the airport. 

Travel with Pets and Service Animals

Seek all the information from the professionals about traveling with pets or a service animal on an Air France flight. They make you aware of the relevant guidelines set by the airline, which may include the type of pets allowed, the size and weight allowed for the pet carrier, and so on. They may suggest you post an advance request for the same when your flight reservation is created.

Should you have any other queries or issues, get in touch with the office experts . 

FAQ’s related to Air France Office in Jakarta

Read through the following answers provided to some of the major queries raised by travelers regarding the Air France Jakarta office, Indonesia. 

What terminal is Air France at Soekarno-Hatta International Airport?

Air France flights are operated through Terminal 3 of Soekarno-Hatta International Airport.

Does the Air France Jakarta office provide flight reservation services?

Yes, the Air France Jakarta office is operated by a team of well-experienced travel specialists who assist you with booking a flight as per your preferred schedule. Visit the office for personalized consultation and to avail other important services made available by the airline.

Where is the Air France Jakarta office located?

The Air France Jakarta office is conveniently located at Air France Customer Care Department Summitmas II 17th Floor JL. Jendral Sudirman KAV. 61-62 Jakarta 12190 Indonesia.

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