Air China Colombo Office in Sri Lanka
- 26 Nawam Mawatha, Colombo 00200, Sri Lanka
- +94112381203
- Every day 24hrs
- https://www.airchina.us/
- ffp@airchina.com
- https://www.facebook.com/airchina
- https://twitter.com/airchina
- https://www.instagram.com/airchinalimited/
- https://www.youtube.com/channel/UC9J3XElODq5K4b07CJ5OZqg
Call Travel Agent: +1-844-331-3321The Air China Colombo office is dedicated to delivering exceptional customer services and ensuring your travel experience is unforgettable. Whether it’s about flight booking, cancellation, check-in procedure, baggage assistance, pet travel, visa application, car rental booking, or any other requirement, the expert team is here to help make your journey smooth and stress-free. Read further to explore the airline’s services in detail.
Air China Colombo Office Address & Contact Details
Colombo Office Address: 26 Nawam Mawatha, Colombo 00200, Sri Lanka
Colombo Office Phone Number: +94112381203
Email: ffp@airchina.com
Working hours: 24 hours
Air China Colombo Airport Address
Airport Name: Colombo Bandaranaike International Airport
Airport Address: Airport and Aviation Services (Sri Lanka) (Private) Limited, Canada Friendship Rd, Katunayake 11450, Sri Lanka
Airport Contact: +94 112 264 444
Air China Head Office Information
Address: Xidan Civil Aviation Building:No.15 Chang’an West Street, Beijing, China
Telephone Number: +31206461001
Email: ffp@airchina.com
Working hours: 24 Hours
Official site of Air China:- www.airchina.us/
Online Check-in: www.airchina.us/online-check-in/
Check Flight Status Here: www.airchina.us/flight-status/
All the Details of Air China Offices globally.
Air China Baggage Services Information
Air China Airlines Baggage Services Phone Numbers:- 1 (800) 882-8122
Baggage lost and found: www.airchina.us/delayed-baggage/
Baggage Delayed / Damaged: www.airchina.us/delayed-baggage/
For baggage inquiries: www.airchina.com.au/delayed-baggage/
Air China Airlines Baggage Allowance
| Overweight baggage charges | Checked baggage | Oversize baggage charges |
| Cabin baggage | View Airlines Hand | Excess baggage charges |
Air China provides a wide range of planes and aircraft
- Airbus A319-100
- Airbus A320-200 (Deliveries from 2014)
- Airbus A320neo (Deliveries until 2020)
- Airbus A321-200
- Airbus A330-200
- Airbus A330-300
- Airbus A350-900
- Boeing 737-700
- Boeing 737-800
- Boeing 747-400
- Boeing 747-8I
- Boeing 777-200
- Boeing 777-300ER
- Boeing 787-9 (Deliveries from May 2016)
- Comac C919 (to be announced)
Customer Service at the Air China Colombo Office in Sri Lanka handles the following inquiries
| Flight Ticket Booking | Ok to Board | Flight Ticket Cancellation |
| Airport Lounges | Visa Services | Baggage Allowance, Online Check-in |
| Airport Transfers | Meet and Greet | Duty-Free Allowance |
| Immigration Services | Business Class | In-Flight Meals |
| Missing Luggage | Airport Lounges | Flight/Visa Info |
| Miles | Economy Class | Delayed Flights |
| Airport Facilities | In-Flight Entertainment | Airport Wifi |
| Valet Parking | Visa on Arrival | Flight Wifi |
Therefore, you are advised to contact the travel specialists posted at the Air China Office in Colombo. They help you gather important information related to flights and also about complying with necessary regulations defined by the airline.
Commonly Asked Questions:
Go through the answers provided to some of the most asked Questions about the Air China Colombo Office.
Air China allows passengers to travel with pets on its flights. However, you must be aware of the restrictions and guidelines associated with the same. So, the office experts can guide you better.
Surely! You can speak to travel executives at the Colombo office. They help you with exploring the menu options and pre ordering desired meals.
Yes! Air China lets you edit or modify your flight reservation. You can upgrade to a new cabin class as per consultation with the travel executives at the Colombo office.
Yes! Air China offers car rental services. Discuss your requirements with the Colombo office team and get a suitable vehicle reserved in advance.
Yes, you can travel with an electronic ticket sent by email. However, you must confirm the same with the office team.