Air Astana Astana Office in Kazakhstan
- Dinmukhamed Qonayev St 14, Astana 010000, Kazakhstan
- Every day
- www.airastana.com
- call.centre@airastana.com
Call Travel Agent: +1-844-331-3321Looking to make a reservation for an Air Astana flight departing from Astana? If so, you can count on the convenient services offered by the Air Astana office in Astana. For any questions or concerns regarding new bookings, existing bookings, luggage purchase, traveling with pets, medical assistance on board, changing or cancelling a booking, applying for a visa, requesting special meals, accessing airport lounges, or any other travel-related concerns, feel free to consult with the well-experienced travel team.
Air Astana Astana Office Address
Dinmukhamed Qonayev St 14, Astana 010000, Kazakhstan
Air Astana Astana Airport Address
Nursultan Nazarbayev International Airport
Qabanbay Batyr Ave, 020000, Kazakhstan
Airport Contact Number: +7 7172 70 29 99
Map:
Air Astana Astana Contact Number/Reservation Phone Number
Tel : +7 7172 58 44 77
Email: call.centre@airastana.com
Working hours: 7 days a week, 24 hours a day
Official website of Air Astana: https://airastana.com/
Online Check-in with Air Astana: https://airastana.com/ind/Book-Manage/Manage/Online-Check-In
Note: Online check-in begins 24 hours before departure and runs until 90 minutes before your flight’s scheduled departure time.
Air Astana flight status: https://airastana.com/global/en-us/Information/At-the-airport/Flight-Status
Here’s how to check the schedule of an Air Astana flight: https://airastana.com/global/en-us/Book-Manage/Book/Timetable
All the Information of Air Astana Offices throughout the world.
Air Astana Baggage Services Information
Air Astana Baggage Services Phone Numbers:- (+)7 7172 286473.
Baggage lost and found: https://airastana.com/global/en-us/Information/At-the-airport/Baggage-Help
Baggage Delayed / Damaged: https://airastana.com/global/en-us/Information/At-the-airport/Baggage-Help
For baggage inquiries: https://airastana.com/kaz/en-us/Information/Baggage/Baggage-Allowance
Air Astana Baggage Allowance
| View Airlines Hand | Cabin baggage | Excess baggage charges |
| Checked baggage | Overweight baggage charges | Oversize baggage charges |
Air Astana offers a Variety of Planes and Aircraft.
Total fleet: 31
Airbus A319
- Airbus A319-100
Airbus A320
- Airbus A320-200
- Airbus A320neo
Airbus A321
- Airbus A321-200
- Airbus A321neo
Boeing 737
- Boeing 737-700
- Boeing 737-800
Boeing 757
- Boeing 757-200
Boeing 767
- Boeing 767-300
Boeing 767
- Boeing 767-300
Embraer ERJ-190
- Embraer ERJ-190
Fokker F50/F60
- Fokker F50
Customer Care at the Air Astana Astana Office in Kazakhstan handles the following inquiries:
| Flight Ticket Booking | Ok to Board | Flight Ticket Cancellation |
| Airport Lounges | Visa Services | Baggage Allowance, Online Check-in |
| Airport Transfers | Meet and Greet | Duty-Free Allowance |
| Immigration Services | Business Class | In-Flight Meals |
| Missing Luggage | Airport Lounges | Flight/Visa Info |
| Miles | Economy Class | Delayed Flights |
| Airport Facilities | In-Flight Entertainment | Airport Wifi |
| Valet Parking | Visa on Arrival | Flight Wifi |
You can rely on the expert assistance offered by the travel team at the Air Astana office in Astana. Share your preferences and avail personalized services that cater to your needs.
People may ask!
Find answers to some of the major queries related to the Astana Office.
Yes, you can contact professionals to cancel your Air Astana flight. They assist you with rescheduling your flight or posting a request for refund accordingly.
Yes, please contact them at the given number to schedule an appointment.
Yes, you can visit the Astana office for the same. The staff will assist you with making changes to your flight itinerary.
Yes, you can contact the travel staff to post requests for special assistance services offered by the airline.
Yes, you can speak to the travel representatives and get personalised assistance for the same, as per the pet policy defined by the airline.