Aeroflot Geneva Office in Switzerland

The Aeroflot Geneva office offers a comprehensive range of flight booking services that are designed to help you relish a smooth travel planning experience. Whether you need to book a new flight, cancel a flight, modify a flight, or purchase extra baggage, the dedicated team at the office is ready to assist you.

The team also provides personalized support for adding extra services such as requesting special assistance at the airport or on the flight, pre ordering special meals, booking car rental, and accessing a lounge. Thus, it is ensured that the journey is tailored to your needs. You can rely on their expertise and navigate the complexities of travel with ease and confidence.

Aeroflot Geneva Office Address & Contact Info.

Route de l’Aéroport, 2nd floor,
front of check-in counter 90,
1215 Cointrin, Switzerland

Tel: +41800566775
Working Hours: Monday- Friday, 9 am–12:25 pm, 2:30–9 pm;
Saturday- Sunday, 9 am–5 pm

Fax: (+375-17)-328-69-79
Email: msqtosu@aeroflot.ru

Map:

Aeroflot’s official website: https://www.aeroflot.ru/

Aeroflot Airline Online Check-in: https://www.aeroflot.ru/us-en/information/airport/checkin/web_checkin

Check Aeroflot Airline schedule here:- https://www.aeroflot.ru/us-en/information/airport/checkin/web_checkin

Check Aeroflot Airline flight status here: https://onlineboard.aeroflot.ru/en

All the Aeroflot Airlines Offices information around the globe.

Aeroflot Airlines Geneva Airport Office Address

Geneva Airport,
Rte de l’Aéroport 21, 1215 Genève, Switzerland

Airport Contact Number: +41848192020

Customer Service / Contact Center for Aeroflot Airlines

From Moscow, Russia: +7 (495) 223-55-55

Toll free: 8-800-444-55-55

Russia *555 MTS, Beeline, Megafon, Tele2 (toll free)

Aeroflot’s Toll-Free Hotline for Disabled Air Travelers

Within the United States, dial 1-800-778-4838 (voice) or 1-800-455-9880 (telephone) (TTY)

Contact the Aviation Consumer Protection Division at 202-366-2220 (phone) or 202-366-0511 (fax) (TTY),

Mail:

Air Consumer Protection Division, C-75, United States Department of Transportation, 1200 New Jersey Avenue, SE, West Building, Room W96-432, Washington, DC 20590

Aviation Consumer Protection Division’s Website: https://www.transportation.gov/airconsumer

Aeroflot Baggage claim:

International flights phone +7(495)7538641

Email knbmvl@aeroflot.ru

Federal flights phone +7(499)5006552

Email knbvvl@aeroflot.ru

Services Provided by Aeroflot Geneva Office, Switzerland 

Read through the services in detail. 

Flight Booking 

Plan a visit to the Aeroflot Geneva office to avail a wide array of flight booking services that help you enjoy a smooth and convenient travel experience. Whether you’re planning a domestic trip or an international trip, the well-experienced staff at the office considers your needs and assists you with booking new flights, rebooking, and making changes to existing reservations. You can also get guidance on availing special promotional offers and redeeming your collected miles or points if you have been a part of a loyalty program. 

Flight Cancellation 

The Aeroflot Geneva office provides you with flawless flight cancellation services. You may need to cancel a flight due to a change in plans or unforeseen circumstances. So, the dedicated staff at the office is always ready to assist you. You can avail personalized support that guides you through the cancellation process, helps you understand any applicable fees, and enables you to post refund requests. You can also seek guidance on looking for rebooking options.  

Baggage-Related Concerns

You can clear doubts related to baggage and also seek consultation on purchasing extra baggage if you need to carry bags more than the allowed weight. The team engaged at the Geneva office of Aeroflot assists you with understanding baggage allowances, checking in your luggage, or handling oversized or special items. Moreover, they also provide support for lost, delayed, or damaged baggage, and you are guided through the process of filing claims and tracking your belongings. Their dedicated assistance ensures that you can travel with peace of mind, knowing that your baggage needs are taken care of.

Manage Reservation

Get in touch with the friendly travel experts at the Geneva office if you need to modify or manage your reservation. Whether you need to modify an existing reservation, add a pet to your booking, pre order special meals, manage special assistance requests, add more seats, or upgrade to a new class, the dedicated staff at the office provided you with appropriate consultation. Nevertheless, make sure to do this all on time or much before the scheduled departure date of your flight. 

Request Special Assistance Services

Aeroflot provides all the major special assistance services to ensure all passengers have a comfortable and accessible travel journey. Whether you need mobility aids, wheelchairs, or need services for visual or hearing impairments, speak to the travel experts at the office. They offer personalized support for requesting and notifying the airline for required special services. This definitely ensures that all your needs are fulfilled from the moment you arrive at the airport until you reach your destination. The team also makes you aware of the form submission, applicable charges, or other details required as part of such services.

Reserve Flight for an Unaccompanied Minor

You can avail specialized services for booking a flight for an unaccompanied minor. The crew of Aeroflot ensures their safety and comfort throughout their journey, as the child is received by a designated guardian. You can contact the travel team at this office, as they are dedicated to help you with all necessary arrangements. You need to submit required forms, present necessary documents or certificates, and provide detailed travel itineraries. Hence, you can enjoy peace of mind, as your child will be well taken care of from departure to arrival.

Travel with Infant

Aeroflot strives to provide a comfortable travel experience to passengers who need to travel with infants. You can reach out to the team of professionals at the office for matters related to booking infant travel, adhering to the airline’s policies, and submitting all the necessary documentation. You can also get advice on baggage allowances set for infants, the use of car seats or bassinets, and any kind of accommodations required during the flight. So, you can look forward to personalized support and have a safe journey with your infant. 

Pre-Order Special Meals

You can seek information from the travel specialists engaged at the Geneva office of Aeroflot about special meal services offered for the dietary preferences of passengers. Whether you need a gluten-free, diabetic, vegetarian, or vegan meal, the team can assist you in pre ordering desired meals so that you can enjoy what suits you the best. Your meal preferences are confirmed well in advance, and you can have a satisfying dining experience while being on the flight. 

Travel with a Pet

Aeroflot provides modern services to ensure a smooth and comfortable experience for passengers traveling with pets. Whether you wish to fly with a dog, cat, or other small animal, you can seek information from the staff at the city office. They can assist you with booking your pet’s travel, while helping you understand the airline’s policies for the same. They also share all necessary information about the documentation and health certificates that you must submit to avail this service. You can also seek guidance on selecting the allowed pet carriers and understanding any charges or restrictions, as applicable. 

Lounge Access

You can avail assistance from the team of experts posted at the Geneva office of Aeroflot, if you wish to access a lounge before the departure of your flight. Whether you wish to spend relaxed moments or need a quiet space to complete your official work, the friendly staff can guide you on how to access the chosen airport lounge. You can get information about eligibility criteria, membership programs, and the related fees. Furthermore, you can also obtain information about the amenities available at the lounge, such as free food and drinks, Wi-Fi, shower, meeting room, and comfortable seating.

Book Car Rental at Aeroflot Geneva Office

Aeroflot offers affordable car rental services to help you enjoy a great experience even when you check out your destination airport. Whether you need a vehicle for family vacation, an official trip, or you wish to explore your destination, you can explore various vehicle options as suggested by the team of travel advisors at the Geneva office. They share information on a variety of rental options that may range from economy cars to luxury vehicles. You must take note of the important rental terms and conditions before reserving a vehicle.

Visa Application Services 

If you need to apply for a visa, don’t worry! Travel professionals posted at the Aeroflot Geneva office provide you with contemporary visa application services to help you easily proceed with your international travel plans. No wonder whether you need to travel for business, leisure, or any other purpose, the team can guide you with the entire application process. Whether it’s about documentation, filling out forms, tracking the application, or relevant charges, you can gather all the crucial details.

Travel Insurance Services 

Get expert guidance on availing travel insurance services so that you can enjoy your flight with Aeroflot and travel confidently. These services help you stay protected against unforeseen events. The travel representatives posted at the Geneva office help you travel with peace of mind, whether it’s your domestic or international flight. They advise you to select the best-suited insurance plan to cover unexpected disruptions such as flight cancellations, lost baggage, medical emergencies, and trip delays. They provide detailed information on policy options and also guide you through the application process. You can also avail assistance in case you need to file a claim.

You can also avail guidance from the travel experts at the office in case you have any other issues or concerns. These are the usual services offered by the office. However, the team can advise you with a custom-made approach on other matters as well.

Travelers Queries!