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Austrian Airlines Rome Office in Italy

  •    Rome, Italy
  •    +43 5 1766 1000
  •    Every day - 24hrs
  •    www.austrian.com
  •    groupsales@dlh.de

The Austrian Airlines Rome Office serves as a major point of contact for passengers who choose to fly via this city. If you are looking for contemporary flight booking and other major services, plan a visit to the office and get in touch with travel professionals. Whether you are a solo traveler or you need to make a group booking for a much-awaited journey, the team is here to assist you with everything associated with your travel plans. 

Even if you need to visit for an official purpose and are looking for some corporate offers, get friendly guidance from the team.

Austrian Airlines Rome Office Address

Rome, Italy

Austrian Airlines Rome Airport Address

Rome–Fiumicino International Airport
00054 Fiumicino, Metropolitan City of Rome Capital, Italy

Airport Contact Number : +39 06 65951

Austrian Airlines Rome Phone Numbers/Reservation Contact Number

Phone number: +39 02 8963 4296
Email: groupsales@dlh.de

Working hours: Everyday – 24 Hours
MAP

Official Website Addresshttps://www.austrian.com/

Online Check-in:- https://www.austrian.com/jp/en/online-check-in

Flight Status Check:- https://www.austrian.com/xx/en/flight-status-and-timetable

Qatar Airways Schedule Check:- https://booking.qatarairways.com/nsp/views/timeTableIndex.xhtml

All the Details of Austrian Airlines Offices globally.

Austrian Airlines Baggage Services Contact Information

Baggage Service Phone numbers: +43 5 1766 1000
Inquiries about Baggagehttps://www.austrian.com/at/en/baggage
Baggage Lost and Foundhttps://www.austrian.com/it/en/missing-baggage

Services Offered by Austrian Airlines Rome Office in Italy

Take a look at some of the major services offered by the Rome office of Austrian Airlines. 

Flight Booking

If you need to book a flight with Austrian Airlines, you can contact the travel experts engaged at the office. You can enquire about the necessary details, including mode of payment, guidelines issued by the airline, redeeming vouchers, earning miles, accessing lounge, availing special assistance, taking a pet on the flight, and much more. 

Flight Cancellation or Modification 

You may encounter certain circumstances due to which you need to cancel your flight. Don’t worry, the professionals engaged at the Austrian Airlines Rome Office can help you with the same. You can enquire about getting the refund or re-booking your flight, as suitable. Even if you need to make any changes to your already reserved flight like you have to add extra seats, upgrade the cabin class, buy additional baggage, request special meals onboard etc., the team guides you for the same.

Add Extra Baggage

You need to adhere to the baggage allowance including weight, size, or dimension limits set by Austrian Airlines, whether it’s about your carry-on or your checked baggage. If you believe the weight of your checked baggage will exceed the given limit, you need to purchase extra baggage. Thus, you can speak to the team and get it done in advance. 

Report Loss of Baggage

The team at the Rome office of Austrian Airlines provides you with consultation on taking a course of action in case your baggage is lost. They advise you about filling out the relevant form so that the airline’s team could work on finding the lost baggage or you could get a claim.

Check-in Information 

Should you need any check-in related information, the Rome office team shares all the necessary details with you like documents, certificates, and ID proof to be carried, and so on. You must take note of everything so as to avoid any complications at the time of your check-in for an Austrian Airlines flight. 

Special Assistance Services of Austrian Airlines Rome Office

Austrian Airlines offers various special assistance services for the comfort of all types of travelers. So, if you’re suffering from a disability or someone with such a problem is traveling with you, you can notify the airline in advance to arrange a wheelchair or any other medical equipment that may be required at the airport or on the flight. Seek assistance from the team at the Austrian Airlines Rome Office to get all such notes added to your reservation or get the relevant forms submitted on time.

Flight Booking for Unaccompanied Minor

You can seek consultation from the team at the Austrian Airlines Rome Office if you would like to get a flight reserved for your minor child who will travel alone. The team guides you appropriately as per your requirements. They also familiarize you with the related rules like what should be the minimum age of the child to travel alone, what forms or certificates need to be submitted, and so on.  

Lounge Access

If you wish to access the lounge at your airport, you can enquire about the same from the travel representatives posted at the Austrian Airlines Rome Office. You must be aware of the lounge’s access policy and also the guest policy, if you plan to invite a guest. Make sure to read through the terms and conditions defined for the chosen lounge. 

Car Rental

It becomes difficult to take a vehicle quickly right after you check out of the airport and rush to your location wherever you need to visit. Thus, it’s beneficial to avail the car rental services and book a vehicle in advance. Speak to the team engaged at the Austrian Airlines Rome Office and explore vehicle options along with their prices. 

Visa Application

The travel specialists posted at the Austrian Airlines Rome Office can help you in applying for a visa. You can obtain information about the forms to be submitted, the documents or proofs to be presented, and other necessary requirements. The team makes you aware of all the integral aspects so that you can proceed ahead with your international travel in a smooth manner.

Internet helpdesk

Do you have any issues or want assistance with your online booking, online check-in, or online rebooking? We’re here to assist you.

German: +43 5 1766 3000
7:30 a.m. to 10:00 p.m. Monday through Friday
10:30 a.m. to 7:00 p.m. Saturday and Sunday

English: +43 5 1766 3100
From 12:00 a.m. to 12:00 p.m., Monday through Sunday.

Italian: +39 010 974 83 30
Monday through Sunday, 9:00 a.m. to 8:30 p.m. local time in Italy

French: +33 185 149 840
Monday through Sunday, 9:00 a.m. to 8:30 p.m., local time in France

Austrian Airlines offers a Variety of Planes and Aircraft.

Total fleet: 81

  • Airbus A319-100
  • Airbus A320-200
  • Airbus A321-200
  • Airbus A321-200
  • Boeing 767-300ER
  • Boeing 777-200ER
  • Bombardier Q400
  • Embraer ERJ-195
  • Fokker 70
  • Fokker 100

Customer Care at Austrian Airlines’ Rome Office handles the following inquiries:

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi

Related FAQ’s:

Does the Austrian Airlines Rome Office offer flight reservation services?

Yes, you are suggested to visit the Austrian Airlines Rome Office for personalized services related to flight bookings. You can share your concerns regarding availing special offers run by the airline for your general or corporate flight.

How can I book a car rental?

Share your requirements with the office team, and they will help you book a vehicle in advance.

Can I travel with a pet on an Austrian Airlines flight?

Yes! The airline allows you to travel with a pet on your flight but as per certain guidelines. Seek all details from the team engaged at the Rome office.

Can I add extra baggage after I have booked a flight?

Surely! You have the option to modify your booking and add additional baggage to it. Make sure to seek advice from the office team.

Does the office assist in cancelling a flight booking?

Yes, you can contact professionals to cancel your Austrian Airlines flight. They assist you with rescheduling your flight or posting a request for refund accordingly.

How to access an airport lounge if I travel with Austrian Airlines?

Austrian Airlines may provide you with complimentary lounge access as per defined criterion. Speak to the Rome office team to find out your eligibility and the related charges.

Can I avail check-in related assistance from the team at the Rome office?

Surely! The team guides you with following the related check-in procedure and keeping all the documents, ID proof, and other certificates ready.

Can I reserve an Austrian Airlines flight for an unaccompanied minor child?

Yes, the airline allows flight bookings for minors or children flying alone. You can avail this service while consulting with the team at the Rome office.

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