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China Eastern Airlines Shanghai Office in China

  •    No. 258 Weihai Road, Shanghai, Shanghai, China
  •    021-95530
  •    Every day - 24hrs
  •    https://www.ceair.com/

Travel experts engaged at the China Eastern Airlines Shanghai Office toil hard to help you plan a wonderful air trip. If you are all set to book a flight with this airline and need to fly via Shanghai, don’t forget to visit the office for personalized assistance. 

All the integral aspects related to flight bookings, cancellations, special services, lounge access, visa application, and much more are duly handled by the Shanghai team. Whether you need to book a flight for an official purpose or you are flying with your dear ones for a vacation, get all your concerns addressed with care and consideration. The office experts at Shanghai Office in China handle all your requirements related to solo and group bookings with perfection and ease. 

China Eastern Airlines Shanghai Office Address

No. 258 Weihai Road, Shanghai, Shanghai, China

China Eastern Airlines Shanghai Airport Address

Shanghai Pudong International Airport,
Yingbin Expy, Pudong, Shanghai, China

Airport Contact Number: +86 21 96990

China Eastern Airlines Shanghai Office Contact Number/Reservation Phone Number

Phone Number: 021-95530
Working hours: 7 days a week, 24 hours a day

Map

Official Website Addresshttps://www.ceair.com/

Online Check-in:- https://www.ceair.com/

Flight Status Check:- https://www.ceair.com/self-service/before/flight-status

All the Information of China Eastern Airlines Offices Globally.

Information about Baggage Services with China Eastern Airlines

Baggage Services Phone Numbers:- 400-60-95530

Inquiries For baggage: https://www.ceair.com/global/static/Announcement/BaggageService/CarryingLuggageWithYou

Services Provided by China Eastern Airlines Shanghai Office in China 

Here are some of the important services offered by the Shanghai office of China Eastern Airlines. 

Book a Flight

Flight booking is among the top concerns of travelers. If you are looking for a best flight schedule and a suitable cabin class, get in touch with professionals working at the China Eastern Airlines Shanghai Office. Discuss your views and preferences and get suggestions for booking the best flight and that too within your budget. The team carefully examines what you exactly need, and thus, delivers efficient services to enable a smooth flight booking experience for you. 

Cancel a Flight

Should you need any assistance to cancel your existing flight, contact the Shanghai office team in China for the last course of action. You may get the flight rebooked on any other date or post a refund request, whichever is applicable, as per the policy defined by China Eastern Airlines. Whatever be the case, the office professionals give you the best advice on such matters. 

Report Lost or Damaged Baggage Issue

If you didn’t find your baggage or you found it in a damaged state after arriving at the airport, you can register a complaint for the same. Contact experts at the Shanghai office for all the necessary support. They may ask to fill out a form mentioning all the mandatory details. You can track the request made to the airline.

China Eastern Airlines Baggage Allowance

View Airlines HandCabin baggageExcess baggage charges
Checked baggageOverweight baggage chargesOversize baggage charges

Learn Check-in Procedure of China Eastern Airlines Shanghai Office

You are recommended to take note of all the important documents or certificates required as part of your check-in process for the flight reserved with China Eastern Airlines. Reach out to the Shanghai office experts for all the major details. You can also obtain information about online/web and kiosk check-in facilities provided by the airline. So, clear all your doubts so as to keep everything ready for your check-in on your scheduled date of departure. 

Purchase Additional Baggage 

You must carry your hand luggage and checked baggage as per the dimension and weight limits defined by the airline. Otherwise, if your baggage is found to be more than the allowed limit, you may face complexities at the end moment. So, speak to the Shanghai office experts in China beforehand and purchase additional baggage, as per your suitability. Furthermore, it is suggested to read about items that are not at all allowed to be taken in your carry-on and checked bags. 

Travel with Pet

If you are the one who loves to travel with their pets then this information is a must for you. Read everything about the pet policy issued by China Eastern Airlines or get in touch with professionals at the airline’s office located in Shanghai for complete details. It’s beneficial to be aware of the rule whether pets are allowed in cabins or they are taken through cargo on flights. You can also ask about the type of carrier allowed for pets. You may have to add a pet to your reservation when it is made or there may be another means defined by the airline to notify them about the same. 

Travel with Infant 

If you need to take your infant along with you on an upcoming flight, you may seek assistance from the Shanghai office team for adding the same to your booking. This is done to inform the airline so that their crew is prepared with all the arrangements you may need for your infant at the airport or on the flight. 

Request Special Meals

You can request for the arrangement of special meals that are provided to passengers onboard. Contact the team at China Eastern Airlines Shanghai Office to get all the details including charges and post an advance request for the same. The China Eastern Airlines crew will serve you the mentioned meals on your flight. 

Request Special Assistance Services from China Eastern Airlines Shanghai Office

Special assistance services may be requested for a person in your family who has a specific kind of disability and they need to travel with you. China Eastern Airlines has designed such significant services for physically and visually challenged passengers and also for senior citizens who need assistance at the airport and on the flight. Thus, seek consultation from the Shanghai team for the arrangements you need. This may include medical equipment, hearing aids, oxygen masks, wheelchair etc. Informing the China Eastern Airlines in advance helps them arrange everything on time. 

Visit a Lounge 

China Eastern Airlines passengers can gain access to various premium lounges. If you are desirous of spending great time with dear ones or need to have a constructive business discussion with your official team on the go, don’t forget to visit a related lounge at your airport. Speak to the travel team at the office in Shanghai whether lounge access comes complimentary for you or you need to pay charges to access the same. Besides, you may also ask about the guest policy set by the lounge in case you need to invite or bring someone else with you. The Shanghai Office team also shared details about using certain credit cards to gain access to relevant lounges. 

Avail Car Rental Services

Car rental services prove to be beneficial when you need to rush from the airport to attend an occasion or an event. Share your concerns with the travel specialists at the China Eastern Airlines Shanghai Office in China and reserve a car. You will get a car ready right after you check out of the airport. 

Apply for a Visa

Are you planning to travel to an international destination? If yes, can avail the visa related services offered by the China Eastern Airlines Shanghai Office. The team shares all the much-needed information related to the application procedure, submitting documents, showing proofs, and so on, with you. You can track the approval process and choose a relevant course of action, as the team guides you. 

Enroll in a Promotional Scheme

You may enquire from the Shanghai team about special offers, discounts, or schemes run by China Eastern Airlines for customers. Especially, if you keep traveling for business purposes, you can obtain information about corporate discounts. The Shanghai team familiarizes you with all the offers and traveler programs launched by the airline. You can explore and register for the one that suits you the best. Availing such schemes help you book flights on special rates and enjoy perks on purchasing through partner sites.

Thus, these are some of the leading services offered by the Shanghai office of China Eastern Airlines. However, you may have other concerns related to your booking or you may need to register complaints regarding your last flight with the airline. You are suggested to contact the travel professionals at this office for customer services.

China Eastern Airlines offers a Variety of Planes and Aircraft.

  • Airbus A319-100
  • Airbus A320-200
  • Airbus A320neo
  • Airbus A321-200
  • Airbus A330-200
  • Airbus A330-300
  • Airbus A350-900
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 737 MAX 8
  • Boeing 777-300ER
  • Boeing 787-9
  • Comac ARJ21-700
  • Comac C919

Customer Care at China Eastern Airlines office in Shanghai handles the following inquiries:

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi

People may ask!

Some of the most frequently raised queries about the China Eastern Airlines Shanghai Office are addressed below for your consideration.

Q1. What is the contact number of the China Eastern Airlines Shanghai Office?

Ans. You can contact the China Eastern Airlines Shanghai Office experts at 021-95530.

Q2. Where is the China Eastern Airlines Shanghai Office located?

Ans. The address of the China Eastern Airlines Shanghai Office is No. 258 Weihai Road, Shanghai, Shanghai, China.

Q3. Does the China Eastern Airlines Shanghai Office offer flight booking services?

Ans. Yes, you can reach out to travel specialists at the Shanghai office to avail flight booking services. You may also contact them in case you need to cancel or reschedule your flight or need to avail any other services made available by the airline for its customers.

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